Comment 1 for bug 1867477

Hi,

Try installing the packages manually and try again.

If the issue still there follow the below steps for custom installation:

(1) Run the script: ./hplip-3.20.3.run

(2) When the script prompts 'Please choose the installation mode (a=automatic*, c=custom, q=quit) :' chose 'c'

(3) Is "Linux Mint 19.3" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

(4) Would you like to install Custom Discrete Drivers or Class Drivers ( 'd'= Discrete Drivers*,'c'= Class Drivers,'q'= Quit)? : d

(5) Do you wish to enable 'Network/JetDirect I/O' (y=yes*, n=no, q=quit) ? y

(6) Do you wish to enable 'Graphical User Interfaces (Qt4)' (y=yes*, n=no, q=quit) ? n

(7) Do you wish to enable 'Graphical User Interfaces (Qt5)' (y=yes*, n=no, q=quit) ? y

(8) Do you wish to enable 'PC Send Fax support' (y=yes*, n=no, q=quit) ? y
Do you wish to enable 'Scanning support' (y=yes*, n=no, q=quit) ? y

(9) Do you wish to enable 'HPLIP documentation (HTML)' (y=yes*, n=no, q=quit) ? y

If issues persists kindly revert back