Comment 11 for bug 469376

Curt, I wish I had a solution for you. Pat's workaround was successful
for me. In fact, I'm using the Quicksilver connection right now to
send this.

Ideally, it would seem to me that the GNOME folks would see what's
different between GNOME's tools (network-manager and modem-manager)
and wicd, make the appropriate changes and include the functionality
of HSOconnect in it.

On Thu, Jan 14, 2010 at 11:05 AM, CJohnston <email address hidden> wrote:
> I have the same problem, and would greatly appreciate a solution.
>
> I tried Pat's suggestions in note 8 above, and had to re-install the
> whole system.
>
> Curt Johnston
>
> --
> USB device insertion causes total system lockup on Ubuntu 9.10
> https://bugs.launchpad.net/bugs/469376
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Linux Hotplug Scripts: Confirmed
> Status in ModemManager (with NetworkManager support): New
> Status in udev - /dev/ management daemon: Confirmed
> Status in Ubuntu: Confirmed
>
> Bug description:
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>
>  affects udev
>
>  affects hotplug
>
>  affects ubuntu 9.10
>
> On two separate systems I have upgraded from 9.04 to 9.10 I get a
> complete, immediate and total system lockup when I install a specific
> device in a USB port.    The device is an AT&T Quicksilver GSM/HSDPA
> Cellular modem, on 8.10 and 9.04 systems, lsusb shows the device as "Bus
> 002 Device 006: ID 0af0:d033 Option".
>
> On 8.10 and 9.04 systems the device initially shows up as a CDROM
> containing the driver and application software needed on an MS Windows
> box.    There is a linux package ( Ozerocdoff found at
> http://pharscape.org/Quicksilver.html ) from the real device
> Manufacturer "Option" which uses udev to disable this "zerocd" and then
> the Option Cellular Modem appears which works with the linux hso kernel
> module.   On a 9.10 system with or without Ozerocdoff installed I get
> the lockup even before the CDROM or Modem appears or is logged.
>
> The device worked fine in the same systems before the 9.04 to 9.10
> upgrade.  Other USB devices work fine under 9.04 and 9.10.  I have not
> yet tried on a fresh 9.10 install only 9.04 to 9.10 upgrades.
>
> The lockup is immediate and total.    The only way I have found to
> regain access to the systems is to remove the device, then do a hard
> power cycle.
>
> I cannot identify or recover any meaningful details from the log files
> in /var/log.
>
> I would appreciate any clues on how I can capture better debug
> information on this situation.  The immediate and total system lockup
> has me stumped for where to go from here.    I do realize the above is
> insufficient to work with, I am asking for how to capture better
> information for a proper bug report.
>
> Thank you;
>
> Patrick Hickel
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