Comment 4 for bug 436723

Thank you PArnal for attaching the syncdaemon.log file. Normally, when you get an unauthorized error from running apport-collect it means the initial run of apport-collect did not get the correct permissions selected when prompted via a Launchpad web page. You can try this to fix the apport-collect issue:

1) rm ~/.cache/apport/launchpad.credentials
2) apport-collect -p ubuntuone-client 436723
3) When prompted in your web browser, click the "Change Anything" button (the last one in the list)
4) Go back to your terminal session and press "Enter"

Thank you,

Joshua