Comment 17 for bug 1155324

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Mike McCracken (mikemc) wrote :

Kevin, could you please file a support request here: https://one.ubuntu.com/help/contact/
Bug comments are not the best place to track this kind of issue.

It would speed things up if you also attach log files to the support request, using these steps:

1. Download http://bazaar.launchpad.net/~mikemc/+junk/mac-client-support-scripts/download/head:/maclogs.dmg-20121003182446-k6qae0iovjpimqy1-1/mac-logs.dmg

2. Mount the image, and double-click the mac-logs.command file inside. This will create a ZIP file called logs.zip on your Desktop which contains your log files, and will open a Finder window with the new file highlighted.
(NOTE: this file will potentially contain the names of some of your files, but will not contain any file contents or your username or password.)

3. send the ZIP file created in step 2.