Comment 0 for bug 1687262

Revision history for this message
Alexey Balmashnov (a.balmashnov) wrote : 16.10, 17.04 Wired connection stopped working RTL 8111/8168/8411

This is a regression.

Upon upgrading 16.04 -> 16.10. Wired connection provided by "RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller" has stopped working.

Quickly looked around for possible solution, and decided to go on with upgrade to 17.04, since it was my initial upgrade target anyway, and wireless on the system continued to function. So, ended up in this situation: running 17.04, wireless adapter is working, while wired does not work any more.

Extra observation: I've also tried live session from USB based on 17.04 ISO-image, wired network adapter just works in the live session.

Conclusion: it is a software issue.

Note that similar problem was reported be other user on the forum:

https://ubuntuforums.org/showthread.php?t=2354675

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-generic 4.10.0.20.22
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alexei 1894 F.... pulseaudio
 /dev/snd/controlC0: alexei 1894 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Sun Apr 30 09:33:01 2017
HibernationDevice: RESUME=UUID=45af239b-c597-45a1-bb72-3ba25b5ee546
InstallationDate: Installed on 2016-01-06 (479 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic.efi.signed root=UUID=d4f27b9e-0cff-49e1-8392-a41aa520bd85 ro noprompt persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-20-generic N/A
 linux-backports-modules-4.10.0-20-generic N/A
 linux-firmware 1.164
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-04-23 (6 days ago)
dmi.bios.date: 09/16/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.10
dmi.board.name: HM65-MXM
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd09/16/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnHM65-MXM:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.