Comment 0 for bug 1951210

Revision history for this message
Chris Guiver (guiverc) wrote : libreoffice help doesn't open firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)

Ubuntu jammy live QA-test on
- d780

Opened LibreOffice Writer as random apps in QA-test.
Hit F1 to call help, and all I get is an error

URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html

---
File not found

Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.

    Check the file name for capitalization or other typing errors.
    Check to see if the file was moved, renamed or deleted.
---

Firefox opens as a snap; but it isn't accessing the data from LibreOffice.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu73
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 17 04:46:33 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)