Comment 0 for bug 1872268

Revision history for this message
keshavbhatt (keshavnrj) wrote : Gnome Shell completely freezes Ubuntu 20.04

Am on latest version of Ubuntu 20.04 and gnome is completely not usable due to random crashes and glitches everywhere.

Description: Ubuntu Focal Fossa (development branch)
Release: 20.04

Bug: Gnome shell while opening app drawer, cilicking on an app folder and clicking on the blank area freezes gnome shell and it makes the session completely unusable and non recoverable.

How to reproduce: 1-open 9 dots on bottom corner of dash (the app launcher button), wait for the app grid to show up.

2- Click on an app folder to open it.
3- Click on the blank area outside of the opened folder dialog.
4- Gnome shell gets freezes and never come back from this state, on both wayland session and x11 session.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-4ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 12 12:00:13 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-04-11 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200329)
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)