gnome-help excessive CPU usage

Bug #409706 reported by Pedro Azevedo
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Confirmed
Low
Ubuntu Desktop Bugs

Bug Description

OS: Ubuntu 9.04 fully updated

When I open the "Log Out" window, I can log out, switch user, cancel or help. If I press help, the gnome-help window loads immediately, but for the following 25 seconds gnome-help uses 100% CPU for no apparent reason.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-14-generic i686

Revision history for this message
Pedro Azevedo (pazevedo) wrote :
description: updated
Revision history for this message
Nanley Chery (nanoman) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage .
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Pedro Azevedo (pazevedo) wrote :

What are you talking about!?
The package is yelp, it's specified in the OP!

Revision history for this message
Nanley Chery (nanoman) wrote :

When reporting a bug you have to specify which package it affects in launchpad's system. To assign this bug to a package, click the drop-down menu next to "Affects: Ubuntu" and in the package entry field enter yelp. Then click save changes.

Revision history for this message
Pedro Azevedo (pazevedo) wrote :

This is ridiculous!

The package was specified in the OP, you have bug triage helpers that can do that.
It's not enough that we have to go to the trouble of registering on this site to help you, when we're actually registered and come up with a post, this is how you deal with it.

Stellar performance there!</sarcasm>

affects: ubuntu → yelp (Ubuntu)
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Hello folks, To maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind.

Does the applications hangs or it's just use that amount of CPU while doing nothing? if it hang could you get a backtrace of that that'd help us to see where the issue is. thanks.

Changed in yelp (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Revision history for this message
Pedro Azevedo (pazevedo) wrote : Re: [Bug 409706] Re: gnome-help excessive CPU usage

The OS remains responsive, including the help and logout window.

On Fri, Sep 4, 2009 at 8:41 PM, Pedro Villavicencio <email address hidden>wrote:

> Hello folks, To maintain a respectful atmosphere, please follow the code
> of conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are
> handled by humans, the majority of whom are volunteers, so please bear
> this in mind.
>
> Does the applications hangs or it's just use that amount of CPU while
> doing nothing? if it hang could you get a backtrace of that that'd help
> us to see where the issue is. thanks.
>
> ** Changed in: yelp (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: yelp (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> gnome-help excessive CPU usage
> https://bugs.launchpad.net/bugs/409706
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “yelp” package in Ubuntu: Incomplete
>
> Bug description:
> OS: Ubuntu 9.04 fully updated
>
> When I open the "Log Out" window, I can log out, switch user, cancel or
> help. If I press help, the gnome-help window loads immediately, but for the
> following 25 seconds gnome-help uses 100% CPU for no apparent reason.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/yelp
> Package: yelp 2.25.1-0ubuntu5
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.28-14-generic i686
>

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for posting this bug.

What are your hardware specs?

Does this happen in Lucid?

Revision history for this message
Pedro Azevedo (pazevedo) wrote :

My hardware specs have changed ever since I submited this bug report.
I now have a quad8300 intel cpu wich does't take the initial 25 seconds of
100% cpu usage, but it still takes around 7 seconds of 100% cpu usage.
And yes, it happends in Lucid.

On Mon, Sep 13, 2010 at 9:54 PM, rusivi1 <email address hidden> wrote:

> Thank you for posting this bug.
>
> What are your hardware specs?
>
> Does this happen in Lucid?
>
> --
> gnome-help excessive CPU usage
> https://bugs.launchpad.net/bugs/409706
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “yelp” package in Ubuntu: Incomplete
>
> Bug description:
> OS: Ubuntu 9.04 fully updated
>
> When I open the "Log Out" window, I can log out, switch user, cancel or
> help. If I press help, the gnome-help window loads immediately, but for the
> following 25 seconds gnome-help uses 100% CPU for no apparent reason.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/yelp
> Package: yelp 2.25.1-0ubuntu5
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.28-14-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/409706/+subscribe
>

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

xor, thank you very much for testing this in Lucid and helping to make Ubuntu better. I have an AMD dual-core and opening yelp from the Terminal I went from 10%/5% to 50%/100% but the 50%/100% was sustained for less than a second. While for modern hardware this is no sweat, this is certainly an issue for less resource available hardware. Hence, it seems this should be marked as wishlist. As well, I am confirming this bug.

Changed in yelp (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Eliah Kagan (degeneracypressure) wrote :

I am able to reproduce this on a Maverick amd64 system running a 2.2 GHz Intel Core 2 Duo processor (by running the command "yelp ghelp:user-guide" -- I cannot try running yelp with no arguments, since this system is affected by Bug 433504). The CPU spikes to 100% for at least 4 seconds.

tags: added: amd64 lucid maverick
Revision history for this message
Eliah Kagan (degeneracypressure) wrote :

I am also able to reproduce it on a Natty i386 system (also with the command "yelp ghelp:user-guide"). That system is a VMware Workstation virtual machine with the 2.2 GHz Intel Core 2 Duo machine (running Maverick amd64) as the host system. The Natty guest system runs yelp 2.30.2-0ubuntu1. The VMware Workstation version (in case it's relevant for benchmarking or other purposes) is 7.1.3 build-324285.

I neglected to mention it before, but the Maverick amd64 system runs yelp 2.30.1-0ubuntu1.

tags: added: natty
Revision history for this message
Burton Tsang (burtontsang) wrote :

This issue is also present in Ubuntu 11.10. Just having the help open and sitting there consumes 100% CPU.

tags: added: oneiric
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