Ubuntu
xserver-xorg-video-intel package

  1. Bug #591929
  2. Comment #0

Comment 0 for bug 591929

Revision history for this message
vitaly x (kilativv) wrote : Dell Latitude E4310 Dual Monitors freezing

Binary package hint: xorg

I have installed Lucid on E4310 and everything works fine. Now I'm trying to connect dual FullHD Dell screens via a docking station's DVI ports. First of all, if I boot the laptop while plugged into the dock, it just freezes as outlined below. If I first boot it and then plug into the dock, the following happens: in the System->Preferences->Monitor I can see 3 panels available: laptop LCD and two Dell monitors(those are off). However, when I try to disable e4310's panel and enable two Dell monitors, all screens just go blank and system completely freezes up. No SSH/Cltr+alt+bkspc/Cltr+alt+F1 possible. Also that is not a kernel panic as no keyboard lights are blinking.

However everything works if I only enable the laptop's LCD and only one of the Dell monitors. I Have also tried disabling the laptop panel prior to enabling the second Dell monitor via lxrandr It allows me to completely disable the built-in panel(leaving just one DVI Dell running) but then as soon as I enable the second Dell, eveything just freezes the same way.

Also after hours of fighting with this, I discovered that the problem doesn't happen if I boot the liveCD. I'm able to enable both DVI monitors on it just fine.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic-pae 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic-pae i686
Architecture: i386
Date: Wed Jun 9 16:33:39 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Latitude E4310
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae root=UUID=6de7ce1e-53cd-43f1-8bba-8f1090573048 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 04/22/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 012JJ4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/22/2010:svnDellInc.:pnLatitudeE4310:pvr0001:rvnDellInc.:rn012JJ4:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E4310
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-22-generic-pae