Comment 5 for bug 1219708

I've recently purchased an ASUS model X551CA. This is quite recent and becoming quite popular. I've got exactly the same issue: teh Elantech Touchpad is correctly managed by the kernel and Ubuntu, but not "seen completely" by Xorg. Teh consequence is that in System, Settings the tab and items related to touchpad (e.g. dual finger scroll) aren't available, and the touchpad is just seen as a PS2 Mouse. I've currently a kernel higher than 3.0 installed, as I'm on Ubuntu 12.04LTS 64bit; I've also tried the same with an Ubuntu 13.10 via pendrive and got the same behavior. So I can EXCLUDE that the 13.xx resolves this issue.

I've already asked ASUS support for help, but i doubt that I'll get any from them. I've tested with another PC the pendrive I then used on the ASUS and it worked OK (pendrive is OK). I've checked the BIOS options on the ASUS touchpad and I could DISABLE it OK (then not even a PS/2 mouse-like device was detected, as expected), so I can exclude that the device is disabled by BIOS.

I believe that users being on a Long Term Support release of UBUNTU expect that a fundamental item that is part of that distribution works fine and if not gets supported. Please let me know what I can do to promote this and help on solution.

Thanks

Alessio