Comment 3 for bug 674400

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Vincent,

It sounds like you are being impacted by a known performance issue when trying to sync a lot of files (100s). We're working on fixing this in the next release. I can confirm this if you send debug logs. If you send debug logs, please mark this bug as private so only you and the Ubuntu One team can view this bug.

1. Save the attached script to your Desktop

2. Open Applications->Accessories->Terminal and run:
echo "[logging]\nlevel = DEBUG\nfile_size = 10485760" > ~/.config/ubuntuone/logging.conf
cp ~/.cache/sso/oauth-login.log ~/.cache/ubuntuone/log/
apt-cache policy ubuntuone-client > ~/.cache/ubuntuone/log/u1_version.txt
u1sdtool -q
u1sdtool -c

3. Wait about 30 minutes to allow time for the debug files to gather

4. Run this command from a terminal session:
tar -cjf ~/u1logs.tar.bz2 ~/.cache/ubuntuone/log

5. Attach ~/u1logs.tar.bz2 to the bug

Thanks,

Josh