Comment 6 for bug 1729491

Revision history for this message
Julian Andres Klode (juliank) wrote : Re: ubuntu-bug says that snap packages are not installed

Current state:

Case 1: The user ran apport-bug against a snap, no deb with that name installed:

(1a) The report belongs to a snap published by %s. Contact them via %s for help.
(1b) The report belongs to a snap published by %s. No contact address has been provided, ask the forums at https://forum.snapcraft.io/ for help.

Case 2: The user ran apport-bug against a name for which snap and deb are both installed

(2a) The report belongs to a package, but also a snap published by %s, you can contact them via %s for help. Do you want to continue with the bug report?
(2b) The report belongs to a package, but also snap published by %s. No contact address has been provided, ask the forums at https://forum.snapcraft.io/ for help. Do you want to continue with the bug report?

cases (a) are in case a contact is set, (b) without contact, users are pointed to the forums.