Ubuntu
thunderbird package

  1. Bug #2004480
  2. Comment #4

Comment 4 for bug 2004480

Revision history for this message
In , 0-christian-2 (0-christian-2) wrote :

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.102 Safari/537.36

Steps to reproduce:

upgraded the snap package for thunderbird (sudo snap refresh thunderbird) which took thunderbird from revision 281 (102.6.0-2) to revision 288 (102.7.0-1).

Actual results:

After upgrading, it prompted me to re-sign into my organisation's office 365 account, so I entered my password (the username/email address was prefilled in from the previous version I assume), entering my password gave me a new window asking for my OTP code for 2FA, I gave this and then the window closed and a banner on the screen showed saying authentication failure.

Expected results:

After entering the OTP code, it should have logged me in, and allowed me to use email services.

as an aside, I reverted the package to the previous version using sudo snap revert thunderbird --revision 281, and re-signed in again, and this worked.