Repeated subscription request from same user

Bug #480605 reported by Tom Haddon
250
This bug affects 47 people
Affects Status Importance Assigned to Milestone
Empathy
Invalid
Undecided
Unassigned
Telepathy Haze
Unknown
High
telepathy-haze (Debian)
Confirmed
Unknown
telepathy-haze (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Binary package hint: empathy

Every time I startup empathy, or my Internet connection is restarted I get a "subscription request" from a user. I say "No" but again, every time I reconnect I get the same request.

ProblemType: Bug
Architecture: i386
Date: Wed Nov 11 10:21:28 2009
DistroRelease: Ubuntu 9.10
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Tom Haddon (mthaddon) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Revision history for this message
Guillaume Desmottes (cassidy) wrote :

Using which kind of account do you receive this message (Jabber, MSN,...) ?

Revision history for this message
Tom Haddon (mthaddon) wrote : Re: [Bug 480605] Re: Repeated subscription request from same user

On Mon, 2009-12-21 at 15:49 +0000, Guillaume Desmottes wrote:
> Using which kind of account do you receive this message (Jabber,
> MSN,...) ?

This is from a Yahoo account.

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Thanks for sending this upstream.

Changed in empathy (Ubuntu):
status: New → Triaged
Revision history for this message
Omer Akram (om26er) wrote :

Is this still an issue for any one?

Changed in empathy (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Rob Candee (rob-candee) wrote :

This is no longer an issue for me; I am using Empathy 2.29.93.

Thanks,

Rob Candee

Revision history for this message
Omer Akram (om26er) wrote :

Marking this bug fixed as per last comment

Changed in empathy (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
bhagwad (bhagwad) wrote :

I'm still affected by this bug. My empathy version is 2.30.0.1 :(

Revision history for this message
cyphermaster (bernard-brandl) wrote :

Always the same bug too. My version is 2.30.01.

Revision history for this message
Omer Akram (om26er) wrote :

Those who are affected can they please confirm if it only happens with yahoo?

Changed in empathy (Ubuntu):
status: Fix Released → Incomplete
Revision history for this message
bhagwad (bhagwad) wrote :

Till now it's only happening with Yahoo! contacts for me. Is it significant? I think Yahoo has always had more spam than other networks...

Revision history for this message
In , Omer Akram (om26er) wrote :

My test case.
My friend is ubuntu windows yahoo client he adds me as his contact I cancel his request. I quit empathy and stat it again and I get the request from my friend to add me. Then again I quit it and start it again the same problem. But now if my friend goes offline then I wont get any request. Another test case that is still to check is that what if the next time he comes online I might again be given a subscription request :(

Revision history for this message
In , Omer Akram (om26er) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

Talked to cassidy and according to him its a tp-haze bug so I have opened a telepathy haze bug report.

Changed in empathy:
importance: Unknown → Undecided
status: Unknown → New
status: New → Invalid
affects: empathy (Ubuntu) → telepathy-haze (Ubuntu)
Changed in telepathy-haze (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
In , Will Thompson (wjt) wrote :

*** Bug 27984 has been marked as a duplicate of this bug. ***

Revision history for this message
bhagwad (bhagwad) wrote :

Any update on this issue?

Revision history for this message
In , Fdbugzilla-org-markie1 (fdbugzilla-org-markie1) wrote :

as a workaround, until the bug is sorted, it's worthwhile remembering that yahoo's webmessenger interface is accessible from many browsers - possible to report spammers too :-)

Omer Akram (om26er)
Changed in telepathy-haze (Ubuntu):
importance: Low → Medium
Revision history for this message
Stephen Gornick (sgornick) wrote :

FYI, until this is resolved, those with this issue have a couple of methods for working around the bug, as described here:
  http://ubuntuforums.org/showthread.php?t=1509005

Revision history for this message
Karsten W. Rohrbach (byteborg) wrote :

Quoting from my comment in #594436, this might have some significant security impact.

Users tend to accept contact requests from unstrusted third parties which might lead unwanted diclosure of private information.

Revision history for this message
michaelcole (8-launchpad-michaelcole-com) wrote :

Workaround: login here and deny with option to block and report as spam: http://webmessenger.yahoo.com/

Revision history for this message
bhagwad (bhagwad) wrote :

Thanks for the workaround.

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sam tygier (samtygier) wrote :

still an issue in 2.31.3 in maverick

Revision history for this message
In , Morgan Cook (mdcatc) wrote :

Created an attachment (id=37179)
Decline Subscription Workaround

I originally posted this bug here:https://bugzilla.gnome.org/show_bug.cgi?id=624478

The code seems to be based on weather or not the status of the requesting party is visible in the request dialog.

If the status is not visible the request will be shown again at the next service restart.

To get the status of the requester visible, select one of your groups. After the status is visible it doesn't appear to matter weather a group is selected or not. When you decline the request in this state with the requesters on-line status visible the decline request works correctly.

Revision history for this message
noah (nmfralich) wrote :

I also (and primarily) have this issue with ICQ. Though I don't know if it's a bug per se, it should be an option for spam requests.

Revision history for this message
Richard Merren (richard-merren) wrote :

I get this issue with Yahoo, though I am not getting requests through any other services so I don't know if it is Yahoo only. The same thing is happening on my Nokia N900 running empathy on Maemo. No matter how many times I reject the request, it keeps popping up on both platforms until I log into Yahoo messenger (as in comment #18) and reject the request. I don't think the requester is spamming me (i.e. I know they are spamming in that they are strangers who want to sell me porn and vitamin supplements, but I don't think they are repeatedly requesting over and over); I think that the single request is simply not rejected properly from the empathy client.

I am running Lucid, with empathy version 2.30.2.

Revision history for this message
Samic (i-samic) wrote :

I have the same problem!!
please help and upgrade this ... program!!
please add a block feature

Revision history for this message
Philip Kahn (tigerhawkvok) wrote :

Verified -- affects my box, too. (Ubuntu 10.04 NBR)

Changed in telepathy-haze:
importance: Unknown → High
status: Unknown → Confirmed
Revision history for this message
MaskedDriver (maskeddriver) wrote :

Verified -- Ubuntu 10.10 amd64 Desktop; Empathy 2.32.0
Only affects Yahoo! Instant Messenger connections.
Quite an annoying bug, though the web-client login deny/block/spam workaround is effective.

Revision history for this message
In , Simon McVittie (smcv) wrote :

(In reply to comment #4)
> To get the status of the requester visible, select one of your groups. After
> the status is visible it doesn't appear to matter weather a group is selected
> or not. When you decline the request in this state with the requesters on-line
> status visible the decline request works correctly.

By "select one of your groups", do you mean "add the contact to a group" as the screenshot suggests?

If that's the case, then I think this is a bug in the Yahoo prpl, but it might be possible to work around it in telepathy-haze by implementing "decline the request" by adding the contact to some dummy group, declining the request, and deleting the contact. (Ugh. But if it works...)

Revision history for this message
In , Will Thompson (wjt) wrote :

There's a thread on the mailing list about why this happens: http://lists.freedesktop.org/archives/telepathy/2010-October/004965.html

Revision history for this message
daqron (daqron) wrote :

Another verification. Ubuntu 10.04 64-bit. Empathy 2.30.2. Only Yahoo, so far, and successfully worked-around via web messenger suggestion provided above.

This seems to reflect the broader issue of Empathy lacking any capacity to block unwanted/spam contacts, a bug that has been known for several years now and remains unfixed (https://bugzilla.gnome.org/show_bug.cgi). It stands to reason that a "block list" or proper integration with the blocking features that all IM services provide, such as is present in Pidgin and other clients, would likely render this issue moot.

Cheers,
Jeremy

Omer Akram (om26er)
Changed in telepathy-haze (Ubuntu):
assignee: Ubuntu Desktop Bugs (desktop-bugs) → nobody
Changed in telepathy-haze (Debian):
status: Unknown → Confirmed
Revision history for this message
RDD (rdd37misc) wrote :

+1 verification on Ubuntu 10.04, 64-bit - Empathy 2.30.2. Only observed with Yahoo account.

Revision history for this message
Renato Miceli (renatomiceli) wrote :

Same happens here, only on my Yahoo! account.
Spec: Empathy 2.32.0.1 on Ubuntu 10.10 64-bit.

Revision history for this message
Ryan Sinn (ryan-sinn) wrote :

Still happens ... Empathy 2.32.1 on Ubuntu 10.10 64-bit

Revision history for this message
Hans Harhoff Andersen (hansharhoff) wrote :

I have the opposite problem in 2.30.3 (Ubuntu 10.4 LTS) I a contact that I would like to accept. But everytime I log in it ask me for confirmation again.

Revision history for this message
Darwin Survivor (darwinsurvivor) wrote :

Confirmed here as well.
Arch Linux (x86_64)
empathy 2.32.2
telepathy-haze 0.4.0-1

Have perma-blocked through web interface as suggested (thank you), will not be able to confirm again unless I get added by yet *another* blasted yahoo bot.

Revision history for this message
Shane H (shane.h) wrote :

I am having the same problem still on:

Empathy 2.32.1 for Ubuntu 10.10 64-bit AMD.

Yahoo workaround does the job though! :D

Changed in telepathy-haze:
importance: High → Unknown
Changed in telepathy-haze:
importance: Unknown → High
Revision history for this message
Nate Moore (putermd) wrote :

This bug affects me as well.
The behavior is not exhibited in other tools that are based on the purple series of libraries.

Revision history for this message
Itpro (itpro1667) wrote :

This bug is affecting me too. Ubuntu 10.04 32-bit AMD.

I can't even get the workaround to work :( has yahoo changed something that doesn't allow this to work anymore?

Revision history for this message
Itpro (itpro1667) wrote :

my mistake, i was able to get workaround to work. I hope a more permanent fix is worked out soon, thanks for all the hard work to everyone who makes this open software world work :)

Revision history for this message
ElQanah Gutiérrez (elqanah) wrote :

Still an issue for me, always has been. Using Ubuntu 11.04 with empathy 2.34.0 It's only happening in the yahoo account.

Revision history for this message
Bart Vandewoestyne (bart-vandewoestyne) wrote :

Same problem here with Ubuntu 11.04 and Empathy 2.34.0. Seems to occur only with my Yahoo! account.

Revision history for this message
Mihai Capotă (mihaic) wrote :

Still happening in Ubuntu 12.04.

Revision history for this message
Ulisse (ulipo) wrote :

I can confirm it still happens on Ubuntu 12.04 with Empathy 3.4.1

Revision history for this message
In , Bilal Shahid (s9iper1) wrote :

I can confirm it still happens on Ubuntu 12.04 with Empathy 3.4.1
reffering the downstream 2 omments 43 and 46

Revision history for this message
Luke O'Connell (luke-us) wrote :

Still happening on 12.04 with 3.4.2

Revision history for this message
TQ (tjgq) wrote :

This happens to me on 12.10, Empathy version 3.6.0.3.

In my case it's not a Yahoo account, but a Windows Live one. Subscription requests seem to always come from different addresses, but it's difficult to be sure since they are cryptic. I'm getting a few requests per hour on average.

There should be a way to block this, because it completely defeats the purpose of the messaging menu. I keep opening it when it flashes blue, because I'm never sure if it's something important, or just another annoying contact request.

Revision history for this message
Edwin Lee (leeed2001) wrote :

Same for me on 12.10...persistent requests!! Perhaps this person just realllllly wants to talk to me :-D.

Revision history for this message
Dakota Schneider (dakota-5) wrote :

Still an issue here, latest normal release of Empathy on Ubuntu 12.10 32-bit, have to decline requists to chat from spammers every time I log in, from the same accounts. For example, I had to block user "antoginizingalma " on Yahoo! IM untold numbers of times.

Interestingly, I've recently started having problems with the Launcher badges for Empathy not updating, so it always shows "5" even when I've quit Empahy or read all messages.

Revision history for this message
Majal (majalmirasol) wrote :

It's 2014 and still the same issue here. :-) Ubuntu 12.04.4, Empathy 3.4.2.3, and not Yahoo for me, but GOOGLE chat! So, after five (5) years, any fix yet? Hmmm...

Revision history for this message
In , Gitlab-migration (gitlab-migration) wrote :

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-haze/issues/38.

Changed in telepathy-haze:
status: Confirmed → Unknown
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