Adding a Hewlett-Packard HP Color LaserJet MFP M476dn as IPP network printer via DNS-DS fails due to "There was an error during the CUPS operation: 'server-error-internal-error'". The error message is unhelpful and can't be copied. The output of the console is
Adding a Hewlett-Packard HP Color LaserJet MFP M476dn as IPP network printer via DNS-DS fails due to "There was an error during the CUPS operation: 'server- error-internal- error'" . The error message is unhelpful and can't be copied. The output of the console is
> system- config- printer
(system- config- printer. py:21002) : Gtk-CRITICAL **: gtk_tree_ store_insert_ after: assertion 'G_NODE (sibling- >user_data) ->parent == G_NODE (parent- >user_data) ' failed
(system- config- printer. py:21002) : Gtk-CRITICAL **: gtk_tree_ store_set_ value: assertion 'VALID_ITER (iter, tree_store)' failed
(system- config- printer. py:21002) : Gtk-CRITICAL **: gtk_tree_ store_set_ value: assertion 'VALID_ITER (iter, tree_store)' failed
(system- config- printer. py:21002) : Gtk-WARNING **: Failed to fetch network locations: Timeout was reached system- config- printer/ newprinter. py", line 4196, in getNPPPD
Caught non-fatal exception. Traceback:
File "/usr/share/
ppd = cups.PPD(f)
RuntimeError: ppdOpenFile failed
Continuing anyway..
which looks like the error message could be improved dramatically.
ProblemType: Bug config- printer 1.5.7+20160812- 0ubuntu9 ature: Ubuntu 4.10.0- 28.32-generic 4.10.17 dules: zfs zunicode zavl icp zcommon znvpair LaserJet_ MFP_M476dn: hp:/usb/ HP_Color_ LaserJet_ MFP_M476dn? serial= CNB8H415Z5 QL-570? serial= F4Z735525 ture: all LaserJet_ MFP_M476dn: HP Color LaserJet Pro MFP M476 Postscript (recommended) /vmlinuz- 4.10.0- 28-generic root=UUID= 791b47e7- 915d-4d5a- bce0-d7e9b660a2 ab ro rootflags= subvol= ubuntu- main-root config- printer asset.tag: No Asset Tag asset.tag: No Asset Tag version: Lenovo IdeaPad Z500 Touch bvr71CN51WW( V1.21): bd07/12/ 2013:svnLENOVO: pn20221: pvrLenovoIdeaPa dZ500Touch: rvnLENOVO: rnINVALID: rvr31900003WIN8 STDMLT: cvnLENOVO: ct10:cvrLenovoI deaPadZ500Touch : version: Lenovo IdeaPad Z500 Touch
DistroRelease: Ubuntu 17.04
Package: system-
ProcVersionSign
Uname: Linux 4.10.0-28-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Jul 28 14:40:51 2017
InstallationDate: Installed on 2015-12-12 (594 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat:
Gerät für HP_Color_
Gerät für QL-570: usb://Brother/
MachineType: LENOVO 20221
PackageArchitec
Papersize: a4
PpdFiles:
QL-570: Brother QL-570 CUPS v1.1
HP_Color_
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: system-
UpgradeStatus: Upgraded to zesty on 2017-05-01 (88 days ago)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 71CN51WW(V1.21)
dmi.board.
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 20221
dmi.product.
dmi.sys.vendor: LENOVO