Comment 0 for bug 789596

Revision history for this message
Sense Egbert Hofstede (sense) wrote : "Canonical doesn't provide updates" is a scary message, especially for customers

Binary package hint: software-center

In the overview of software in Software Centre that does not come from the officially supported archives, a warning text is shown informing the user that this particular piece of software is not supported by Canonical, but that updates MAY be delivered by the community/a third-party. It is not only shown for software from community-maintained archvies or for PPAs, but also for software that is on sale.

Although this message is factually correct, it is a scary message. Users might get the impression that by default no updates should be expected, but if you are lucky something might be done. Especially for paid applications, this might not be very encouraging towards users.

I would suggest to change the warning from a negative formulation to a positive: updates for this software are provided by X. Not Canonical, etc.

Furthermore, this message is also shown for packages from the Canonical Partner archive--which is maintained by Canonical, AFAI. Is that desired behaviour?

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0.2
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sat May 28 18:13:11 2011
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nl:en_GB:en
 PATH=(custom, user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to natty on 2010-11-13 (195 days ago)