Comment 19 for bug 1851955

Hi Steve

I can of course only reply on a notebook running an OS *that works*. How
could I reply on a notebook that doesn't work? *I have been clear and exact
on all I have replied*. I have tried to assist. I cannot do the impossible
Steve. Ubuntu definitely has a problem here. Can you solve this problem or
not?

Whether you can acknowledge and address this Ubuntu problem that it
definitely is now or not matters to me neither. I have tried within what I
could possibly be able to do to help. Perhaps this isn't enough. In any
case, maybe Ubuntu is in sunset now, bootless.

Ian

On Fri, Jan 10, 2020 at 1:30 PM Steve Langasek <email address hidden>
wrote:

> On Wed, Jan 08, 2020 at 09:30:29PM -0000, Ian Scott wrote:
> > I can install Ubuntu 20.04 on this notebook as I have an ISO for this -
> > runs fine in Virtualbox.
>
> I'm sorry, are you running these commands on Ubuntu, or not? I assumed it
> was clear that I was looking for the output of these commands from Ubuntu.
>
> In particular,
>
> > I downloaded both .deb files and ran using gdebi - it reports "same
> > version already installed" so I reinstalled anyway and then ran
>
> efivar 34-1 is the version of this package in Ubuntu 18.04; so you should
> not have seen this message if you were installing it on Ubuntu 19.10.
>
> > sudo efibootmgr -o 0000,3000,0001,0002,2001; echo $?
>
> > Output is
>
> > Invalid BootOrder order entry value0000,3000,0001,0002,2001,2002
>
> > efibootmgr: entry 2002 does not exist
> > 8
>
> The command you've quoted above doesn't list 2002 but your output does.
> Did
> you run the right command?
>
> > As a thought Steve, is it possible for you to remotely access this
> > notebook?
>
> We are not set up for secure remote access to arbitrary users' computers,
> no.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1851955
>
> Title:
> ubuntu 19.10 boot installer failed
>
> Status in efivar package in Ubuntu:
> New
> Status in grub2 package in Ubuntu:
> New
> Status in shim-signed package in Ubuntu:
> Incomplete
>
> Bug description:
> Installed on an ENVY notebook, installation afiled at the end with no
> bootloader message
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: ubiquity 19.10.21
> ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
> Uname: Linux 5.3.0-18-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> CasperVersion: 1.427
> Date: Sun Nov 10 08:32:41 2019
> InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd
> quiet splash --- maybe-ubiquity
> LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/efivar/+bug/1851955/+subscriptions
>