Comment 12 for bug 1851955

Revision history for this message
Steve Langasek (vorlon) wrote : Re: [Bug 1851955] Re: ubuntu 19.10 boot installer failed

On Tue, Jan 07, 2020 at 11:40:05PM -0000, Ian Scott wrote:
> I'm at the library at the moment on another notebook but I'll be back in
> an hour or so to try the new idea. However "And then, could you try
> finishing the configuration of the grub package?"

> Unfortunately I have no idea at all how to do this. Can you provide some
> instructions Steve? I only use computers, mainly for math analysis and
> simulations, but I have very little understanding of what goes on inside
> the OS.

From a console, you should be able to run 'sudo dpkg --configure -a' and
watch it attempt to finish configuration of the grub packages that
previously failed to configure.

> On Wed, Jan 8, 2020 at 11:50 AM Steve Langasek <email address hidden>
> wrote:
>
> > The error message appears to be correct, you have both 2002 and 2003 in
> > your BootOrder but neither is present in your list of boot options. I
> > don't think this is the cause of the grub failure. Could you try
> > instead running the command:
> >
> > sudo efibootmgr -o 0000,3000,0001,0002,2001; echo $?
> >
> > and see if that works better? And then, could you try finishing the
> > configuration of the grub package?
> >
> > Interestingly, I notice that Sri also has a BootOrder variable which
> > references a non-existent boot entry. So it's possible this is related.
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/1851955
> >
> > Title:
> > ubuntu 19.10 boot installer failed
> >
> > Status in grub2 package in Ubuntu:
> > New
> > Status in shim-signed package in Ubuntu:
> > Incomplete
> >
> > Bug description:
> > Installed on an ENVY notebook, installation afiled at the end with no
> > bootloader message
> >
> > ProblemType: Bug
> > DistroRelease: Ubuntu 19.10
> > Package: ubiquity 19.10.21
> > ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
> > Uname: Linux 5.3.0-18-generic x86_64
> > NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> > ApportVersion: 2.20.11-0ubuntu8
> > Architecture: amd64
> > CasperVersion: 1.427
> > Date: Sun Nov 10 08:32:41 2019
> > InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd
> > quiet splash --- maybe-ubiquity
> > LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
> > SourcePackage: ubiquity
> > UpgradeStatus: No upgrade log present (probably fresh install)
> >
> > To manage notifications about this bug go to:
> > https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1851955/+subscriptions
> >
>
> --
> You received this bug notification because you are subscribed to shim-
> signed in Ubuntu.
> https://bugs.launchpad.net/bugs/1851955
>
> Title:
> ubuntu 19.10 boot installer failed
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1851955/+subscriptions

--
Steve Langasek Give me a lever long enough and a Free OS
Debian Developer to set it on, and I can move the world.
Ubuntu Developer https://www.debian.org/
<email address hidden> <email address hidden>