Ubuntu
ppp package

Bug #629860
Comment #1

Comment 1 for bug 629860

Revision history for this message

David Whittle (david-devilliers) wrote on 2010-09-07: Re: [Bug 629860] Re: persistently drops mobile broadband modem connection

Hi Pedro,

Thank you for your reply.

I don't understand what it is that you have said?

Is it that the bug should be posted in another area or are you saying that
this is a matter of Ubuntu? Nettool appeared automatically when posting..

thanks

On Mon, Sep 6, 2010 at 7:40 PM, Pedro Villavicencio <email address hidden>wrote:

> ** Package changed: gnome-nettool (Ubuntu) => ubuntu
>
> --
> persistently drops mobile broadband modem connection
> https://bugs.launchpad.net/bugs/629860
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> Binary package hint: gnome-nettool
>
> The connection cannot be held for much more than a minute although the time
> period varies somewhat and also it occasionally holds for an hour.
>
> I attach the log copy of recent event.
> There can be a flash on the screen and the computer crashes. sometimes a
> restart does not cure the problem,
>
>
> Sep 3 21:56:07 abdul-desktop pppd[1435]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep 3 21:56:07 abdul-desktop pppd[1435]: pppd 2.4.5 started by root, uid 0
> Sep 3 21:56:07 abdul-desktop pppd[1435]: Using interface ppp0
> Sep 3 21:56:07 abdul-desktop pppd[1435]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep 3 21:56:07 abdul-desktop pppd[1435]: CHAP authentication succeeded
> Sep 3 21:56:07 abdul-desktop pppd[1435]: CHAP authentication succeeded
> Sep 3 21:56:08 abdul-desktop kernel: [ 34.078585] PPP BSD Compression
> module registered
> Sep 3 21:56:08 abdul-desktop kernel: [ 34.286048] PPP Deflate
> Compression module registered
> Sep 3 21:56:10 abdul-desktop pppd[1435]: Modem hangup
> Sep 3 21:56:10 abdul-desktop pppd[1435]: Connection terminated.
> Sep 3 21:56:11 abdul-desktop pppd[1435]: Exit.
> Sep 3 21:56:18 abdul-desktop kernel: [ 44.980396] option1 ttyUSB0: GSM
> modem (1-port) converter now disconnected from ttyUSB0
> Sep 3 21:56:18 abdul-desktop kernel: [ 44.980426] option 1-1:1.0: device
> disconnected
> Sep 3 21:56:18 abdul-desktop kernel: [ 44.980509] option1 ttyUSB1: GSM
> modem (1-port) converter now disconnected from ttyUSB1
> Sep 3 21:56:18 abdul-desktop kernel: [ 44.980533] option 1-1:1.1: device
> disconnected
> Sep 3 21:56:19 abdul-desktop kernel: [ 45.092071] usb 1-1: reset high
> speed USB device using ehci_hcd and address 4
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.516094] usb 1-1: USB
> disconnect, address 4
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523269] scsi 6:0:0:0: [sr1]
> Unhandled error code
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523275] scsi 6:0:0:0: [sr1]
> Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523280] scsi 6:0:0:0: [sr1]
> CDB: Read(10): 28 00 00 00 01 2f 00 00 01 00
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523299] __ratelimit: 12
> callbacks suppressed
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523343] scsi 6:0:0:0: [sr1]
> Unhandled error code
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523346] scsi 6:0:0:0: [sr1]
> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523350] scsi 6:0:0:0: [sr1]
> CDB: Read(10): 28 00 00 00 01 30 00 00 02 00
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.523408] VFS: busy inodes on
> changed media or resized disk sr1
> Sep 3 21:56:20 abdul-desktop kernel: [ 46.836079] usb 1-1: new high
> speed USB device using ehci_hcd and address 5
> Sep 3 21:56:21 abdul-desktop kernel: [ 47.468029] usb 1-1: new high
> speed USB device using ehci_hcd and address 6
> Sep 3 21:56:26 abdul-desktop kernel: [ 52.056245] usb 1-1: new high
> speed USB device using ehci_hcd and address 7
> Sep 3 21:56:26 abdul-desktop kernel: [ 52.199456] usb 1-1: configuration
> #1 chosen from 1 choice
> Sep 3 21:56:26 abdul-desktop kernel: [ 52.218284] scsi8 : SCSI emulation
> for USB Mass Storage devices
> Sep 3 21:56:26 abdul-desktop kernel: [ 52.236095] scsi9 : SCSI emulation
> for USB Mass Storage devices
> Sep 3 21:56:26 abdul-desktop kernel: [ 52.240434] usb 1-1: USB
> disconnect, address 7
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.052053] usb 1-1: new high
> speed USB device using ehci_hcd and address 8
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.195516] usb 1-1: configuration
> #1 chosen from 1 choice
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.199956] option 1-1:1.0: GSM
> modem (1-port) converter detected
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.200207] usb 1-1: GSM modem
> (1-port) converter now attached to ttyUSB0
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.219933] option 1-1:1.1: GSM
> modem (1-port) converter detected
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.220136] usb 1-1: GSM modem
> (1-port) converter now attached to ttyUSB1
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.231531] scsi12 : SCSI
> emulation for USB Mass Storage devices
> Sep 3 21:56:32 abdul-desktop kernel: [ 58.264044] scsi13 : SCSI
> emulation for USB Mass Storage devices
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.247283] scsi 12:0:0:0: CD-ROM
> HUAWEI Mass Storage 2.31 PQ: 0 ANSI: 2
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.274417] sr1: scsi-1 drive
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.274774] sr 12:0:0:0: Attached
> scsi generic sg2 type 5
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.300405] scsi 13:0:0:0:
> Direct-Access HUAWEI SD Storage 2.31 PQ: 0 ANSI: 2
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.304498] sd 13:0:0:0: Attached
> scsi generic sg3 type 0
> Sep 3 21:56:37 abdul-desktop kernel: [ 63.335034] sd 13:0:0:0: [sdb]
> Attached SCSI removable disk
> Sep 3 21:57:06 abdul-desktop pppd[1684]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep 3 21:57:06 abdul-desktop pppd[1684]: pppd 2.4.5 started by root, uid 0
> Sep 3 21:57:06 abdul-desktop pppd[1684]: Using interface ppp0
> Sep 3 21:57:06 abdul-desktop pppd[1684]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep 3 21:57:06 abdul-desktop pppd[1684]: CHAP authentication succeeded
> Sep 3 21:57:06 abdul-desktop pppd[1684]: CHAP authentication succeeded
> Sep 3 21:57:14 abdul-desktop pppd[1684]: Modem hangup
> Sep 3 21:57:14 abdul-desktop pppd[1684]: Connection terminated.
> Sep 3 21:57:15 abdul-desktop pppd[1684]: Exit.
> Sep 3 21:57:20 abdul-desktop pppd[1708]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep 3 21:57:20 abdul-desktop pppd[1708]: pppd 2.4.5 started by root, uid 0
> Sep 3 21:57:20 abdul-desktop pppd[1708]: Using interface ppp0
> Sep 3 21:57:20 abdul-desktop pppd[1708]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep 3 21:57:20 abdul-desktop pppd[1708]: CHAP authentication succeeded
> Sep 3 21:57:20 abdul-desktop pppd[1708]: CHAP authentication succeeded
> Sep 3 21:57:26 abdul-desktop pppd[1708]: Could not determine remote IP
> address: defaulting to 10.64.64.64
> Sep 3 21:57:26 abdul-desktop pppd[1708]: local IP address 192.168.218.151
> Sep 3 21:57:26 abdul-desktop pppd[1708]: remote IP address 10.64.64.64
> Sep 3 21:57:26 abdul-desktop pppd[1708]: primary DNS address
> 195.10.102.11
> Sep 3 21:57:26 abdul-desktop pppd[1708]: secondary DNS address
> 195.10.102.12
> Sep 3 21:57:33 abdul-desktop pulseaudio[1786]: pid.c: Stale PID file,
> overwriting.
> Sep 3 21:57:33 abdul-desktop pulseaudio[1786]: main.c: Unable to contact
> D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket
> /tmp/dbus-GwbVu1Cubk: Connection refused
> Sep 3 21:57:38 abdul-desktop bonobo-activation-server (abdul-1804): could
> not associate with desktop session: Failed to connect to socket
> /tmp/dbus-GwbVu1Cubk: Connection refused
> Sep 3 21:57:45 abdul-desktop kernel: Kernel logging (proc) stopped.
> Sep 3 21:57:45 abdul-desktop rsyslogd: [origin software="rsyslogd"
> swVersion="4.2.0" x-pid="585" x-info="http://www.rsyslog.com"] exiting on
> signal 15.
> Sep 3 21:58:18 abdul-desktop kernel: imklog 4.2.0, log source = /proc/kmsg
> started.
> Sep 3 21:58:18 abdul-desktop rsyslogd: [origin software="rsyslogd"
> swVersion="4.2.0" x-pid="536" x-info="http://www.rsyslog.com"] (re)start
> Sep 3 21:58:18 abdul-desktop rsyslogd: rsyslogd's groupid changed to 103
> Sep 3 21:58:18 abdul-desktop rsyslogd: rsyslogd's userid changed to 101
> Sep 3 21:58:18 abdul-desktop kernel: [ 0.000000] Initializing cgroup
> subsys cpuset
>
>
> Can anyone begin to suggest where the issues is coming from?
>
> thanks
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/629860/+subscribe
>

Hi Pedro,

Thank you for your reply.

I don't understand what it is that you have said?

Is it that the bug should be posted in another area or are you saying that
this is a matter of Ubuntu?  Nettool appeared automatically when posting..

thanks

On Mon, Sep 6, 2010 at 7:40 PM, Pedro Villavicencio <pedro@ubuntu.com>wrote:

> ** Package changed: gnome-nettool (Ubuntu) => ubuntu
>
> --
> persistently drops mobile broadband modem connection
> https://bugs.launchpad.net/bugs/629860
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> Binary package hint: gnome-nettool
>
> The connection cannot be held for much more than a minute although the time
> period varies somewhat and also it occasionally holds for an hour.
>
> I attach the log copy of recent event.
> There can be a flash on the screen and the computer crashes. sometimes a
> restart does not cure the problem,
>
>
> Sep  3 21:56:07 abdul-desktop pppd[1435]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep  3 21:56:07 abdul-desktop pppd[1435]: pppd 2.4.5 started by root, uid 0
> Sep  3 21:56:07 abdul-desktop pppd[1435]: Using interface ppp0
> Sep  3 21:56:07 abdul-desktop pppd[1435]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep  3 21:56:07 abdul-desktop pppd[1435]: CHAP authentication succeeded
> Sep  3 21:56:07 abdul-desktop pppd[1435]: CHAP authentication succeeded
> Sep  3 21:56:08 abdul-desktop kernel: [   34.078585] PPP BSD Compression
> module registered
> Sep  3 21:56:08 abdul-desktop kernel: [   34.286048] PPP Deflate
> Compression module registered
> Sep  3 21:56:10 abdul-desktop pppd[1435]: Modem hangup
> Sep  3 21:56:10 abdul-desktop pppd[1435]: Connection terminated.
> Sep  3 21:56:11 abdul-desktop pppd[1435]: Exit.
> Sep  3 21:56:18 abdul-desktop kernel: [   44.980396] option1 ttyUSB0: GSM
> modem (1-port) converter now disconnected from ttyUSB0
> Sep  3 21:56:18 abdul-desktop kernel: [   44.980426] option 1-1:1.0: device
> disconnected
> Sep  3 21:56:18 abdul-desktop kernel: [   44.980509] option1 ttyUSB1: GSM
> modem (1-port) converter now disconnected from ttyUSB1
> Sep  3 21:56:18 abdul-desktop kernel: [   44.980533] option 1-1:1.1: device
> disconnected
> Sep  3 21:56:19 abdul-desktop kernel: [   45.092071] usb 1-1: reset high
> speed USB device using ehci_hcd and address 4
> Sep  3 21:56:20 abdul-desktop kernel: [   46.516094] usb 1-1: USB
> disconnect, address 4
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523269] scsi 6:0:0:0: [sr1]
> Unhandled error code
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523275] scsi 6:0:0:0: [sr1]
> Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523280] scsi 6:0:0:0: [sr1]
> CDB: Read(10): 28 00 00 00 01 2f 00 00 01 00
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523299] __ratelimit: 12
> callbacks suppressed
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523343] scsi 6:0:0:0: [sr1]
> Unhandled error code
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523346] scsi 6:0:0:0: [sr1]
> Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523350] scsi 6:0:0:0: [sr1]
> CDB: Read(10): 28 00 00 00 01 30 00 00 02 00
> Sep  3 21:56:20 abdul-desktop kernel: [   46.523408] VFS: busy inodes on
> changed media or resized disk sr1
> Sep  3 21:56:20 abdul-desktop kernel: [   46.836079] usb 1-1: new high
> speed USB device using ehci_hcd and address 5
> Sep  3 21:56:21 abdul-desktop kernel: [   47.468029] usb 1-1: new high
> speed USB device using ehci_hcd and address 6
> Sep  3 21:56:26 abdul-desktop kernel: [   52.056245] usb 1-1: new high
> speed USB device using ehci_hcd and address 7
> Sep  3 21:56:26 abdul-desktop kernel: [   52.199456] usb 1-1: configuration
> #1 chosen from 1 choice
> Sep  3 21:56:26 abdul-desktop kernel: [   52.218284] scsi8 : SCSI emulation
> for USB Mass Storage devices
> Sep  3 21:56:26 abdul-desktop kernel: [   52.236095] scsi9 : SCSI emulation
> for USB Mass Storage devices
> Sep  3 21:56:26 abdul-desktop kernel: [   52.240434] usb 1-1: USB
> disconnect, address 7
> Sep  3 21:56:32 abdul-desktop kernel: [   58.052053] usb 1-1: new high
> speed USB device using ehci_hcd and address 8
> Sep  3 21:56:32 abdul-desktop kernel: [   58.195516] usb 1-1: configuration
> #1 chosen from 1 choice
> Sep  3 21:56:32 abdul-desktop kernel: [   58.199956] option 1-1:1.0: GSM
> modem (1-port) converter detected
> Sep  3 21:56:32 abdul-desktop kernel: [   58.200207] usb 1-1: GSM modem
> (1-port) converter now attached to ttyUSB0
> Sep  3 21:56:32 abdul-desktop kernel: [   58.219933] option 1-1:1.1: GSM
> modem (1-port) converter detected
> Sep  3 21:56:32 abdul-desktop kernel: [   58.220136] usb 1-1: GSM modem
> (1-port) converter now attached to ttyUSB1
> Sep  3 21:56:32 abdul-desktop kernel: [   58.231531] scsi12 : SCSI
> emulation for USB Mass Storage devices
> Sep  3 21:56:32 abdul-desktop kernel: [   58.264044] scsi13 : SCSI
> emulation for USB Mass Storage devices
> Sep  3 21:56:37 abdul-desktop kernel: [   63.247283] scsi 12:0:0:0: CD-ROM
>            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
> Sep  3 21:56:37 abdul-desktop kernel: [   63.274417] sr1: scsi-1 drive
> Sep  3 21:56:37 abdul-desktop kernel: [   63.274774] sr 12:0:0:0: Attached
> scsi generic sg2 type 5
> Sep  3 21:56:37 abdul-desktop kernel: [   63.300405] scsi 13:0:0:0:
> Direct-Access     HUAWEI   SD Storage       2.31 PQ: 0 ANSI: 2
> Sep  3 21:56:37 abdul-desktop kernel: [   63.304498] sd 13:0:0:0: Attached
> scsi generic sg3 type 0
> Sep  3 21:56:37 abdul-desktop kernel: [   63.335034] sd 13:0:0:0: [sdb]
> Attached SCSI removable disk
> Sep  3 21:57:06 abdul-desktop pppd[1684]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep  3 21:57:06 abdul-desktop pppd[1684]: pppd 2.4.5 started by root, uid 0
> Sep  3 21:57:06 abdul-desktop pppd[1684]: Using interface ppp0
> Sep  3 21:57:06 abdul-desktop pppd[1684]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep  3 21:57:06 abdul-desktop pppd[1684]: CHAP authentication succeeded
> Sep  3 21:57:06 abdul-desktop pppd[1684]: CHAP authentication succeeded
> Sep  3 21:57:14 abdul-desktop pppd[1684]: Modem hangup
> Sep  3 21:57:14 abdul-desktop pppd[1684]: Connection terminated.
> Sep  3 21:57:15 abdul-desktop pppd[1684]: Exit.
> Sep  3 21:57:20 abdul-desktop pppd[1708]: Plugin
> /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
> Sep  3 21:57:20 abdul-desktop pppd[1708]: pppd 2.4.5 started by root, uid 0
> Sep  3 21:57:20 abdul-desktop pppd[1708]: Using interface ppp0
> Sep  3 21:57:20 abdul-desktop pppd[1708]: Connect: ppp0 <--> /dev/ttyUSB0
> Sep  3 21:57:20 abdul-desktop pppd[1708]: CHAP authentication succeeded
> Sep  3 21:57:20 abdul-desktop pppd[1708]: CHAP authentication succeeded
> Sep  3 21:57:26 abdul-desktop pppd[1708]: Could not determine remote IP
> address: defaulting to 10.64.64.64
> Sep  3 21:57:26 abdul-desktop pppd[1708]: local  IP address 192.168.218.151
> Sep  3 21:57:26 abdul-desktop pppd[1708]: remote IP address 10.64.64.64
> Sep  3 21:57:26 abdul-desktop pppd[1708]: primary   DNS address
> 195.10.102.11
> Sep  3 21:57:26 abdul-desktop pppd[1708]: secondary DNS address
> 195.10.102.12
> Sep  3 21:57:33 abdul-desktop pulseaudio[1786]: pid.c: Stale PID file,
> overwriting.
> Sep  3 21:57:33 abdul-desktop pulseaudio[1786]: main.c: Unable to contact
> D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket
> /tmp/dbus-GwbVu1Cubk: Connection refused
> Sep  3 21:57:38 abdul-desktop bonobo-activation-server (abdul-1804): could
> not associate with desktop session: Failed to connect to socket
> /tmp/dbus-GwbVu1Cubk: Connection refused
> Sep  3 21:57:45 abdul-desktop kernel: Kernel logging (proc) stopped.
> Sep  3 21:57:45 abdul-desktop rsyslogd: [origin software="rsyslogd"
> swVersion="4.2.0" x-pid="585" x-info="http://www.rsyslog.com"] exiting on
> signal 15.
> Sep  3 21:58:18 abdul-desktop kernel: imklog 4.2.0, log source = /proc/kmsg
> started.
> Sep  3 21:58:18 abdul-desktop rsyslogd: [origin software="rsyslogd"
> swVersion="4.2.0" x-pid="536" x-info="http://www.rsyslog.com"] (re)start
> Sep  3 21:58:18 abdul-desktop rsyslogd: rsyslogd's groupid changed to 103
> Sep  3 21:58:18 abdul-desktop rsyslogd: rsyslogd's userid changed to 101
> Sep  3 21:58:18 abdul-desktop kernel: [    0.000000] Initializing cgroup
> subsys cpuset
>
>
> Can anyone begin to suggest where the issues is coming from?
>
> thanks
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/629860/+subscribe
>

Ubuntuppp package

Comment 1 for bug 629860

Ubuntu
ppp package