Comment 15 for bug 277404

Can you all please do the following:

Return to the PPD file which gives the broken printouts. Then do

cupsctl LogLevel=debug
cancel -a

and then print a job which gives the broken characters on the printout. Directly after the job got printed, do

sudo cp /var/log/cups/error_log ~
sudo chmod 777 ~/error_log

and then attach the ~/error_log file (error_log in your home directory) to this bug report.

Can you also do the following:

cupsdisable <name of your print queue>
cancel -a

Print a job (will be held in queue) and then

sudo cp /var/spool/cups/d* ~
sudo chmod 777 <the d* file you have copied>
cupsenable <name of your print queue>

If the print out comes out broken, attach the d* file ofyour home directory to this bug report.