Comment 8 for bug 1684240

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iLugo (isra) wrote : Re: Mouse pointer behaves strangely

...and I should have guessed all that information from your six words post because...?

So in your opinion: because I could not guess all of that, I should have opened my own bug report and fight it all by myself from zero, ignoring the fact that someone already had opened a bug report because "everyone is trying to help everyone by providing information about their issues".

Touching words, "everyone trying to help everyone". But it seems that this one was opened to get help for your own issue and not to "share" anything with anyone. So "someone wrote" is another way of telling the community (you say you are trying to help), that you are not sharing neither contents of said advice nor source of it; you just happen to "have found it". Nice.

So, should I have written my own report after wasting my time on this one: how would you feel if I would have concluded it with a six words post like: "I have fixed the problem now." with no more context. The internet is full of this kind of rubbish. Precisely: not a Help Desk, not a "sharing place", no nothing.

No, this is not Help Desk, and precisely because it's not, people should use it consciously and realizing that it's not because one opens a "ticket" that it makes them automatically a "community's hero" if you are not going to steer the bug report in the sense of making it an useful place of sharing information and not one where others will stumble upon and get frustrated by the "I have fixed my problem, goodbye" posts.

That community you talk about always expect that a bug report owner would have the minimum courtesy of providing any information that might be somehow relevant and potentially help. Not confusing/frustrating the community, which is what posts like those do.

So like you said: "community where everyone is trying to help everyone by providing information about their issues" is the opposite of what I found here, as your own last two posts unfortunately prove it. Either you share or you don't. You didn't. Just read your own words again, please, and try to actually apply those good ideas, next time. That would do everyone a service.