Comment 1 for bug 1016209

Thanks for reporting this issue and trying to make Ubuntu better, and sorry for having taking some time to answer.

To give more information on your problem, you need to provide information about your system by executing the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 1016209

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.