suspend problem

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apport-collect 1970957

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Changing status to 'Confirmed' on behalf of reporter as was requested of them in comment #2.

I'm having the same experience on my X1 Yoga 1st Gen (i7-6600u).

there are a lot of similar reports here https://askubuntu.com/questions/1404856/not-waking-up-from-suspend-ubuntu-22-04

I haven't tested with xorg, but with wayland (both gnome and kde) it goes to sleep an can't resume.

As an aside: to try and work around the problem (as I was losing data due to having to power off machine), I enabled hibernation and this enables me to not lose work, but the hibernation never "completes" correctly (machine turning off). the power led starts blinking very quickly and I can't resume the machine normally. if I hard power it off at this point (i.e. hold power button till it turns off) and then power it back on, the hibernation resume kicks in and I'm back to where I left off. I'm left wondering if these behaviors are related at all.

Having the same issue on ThinkPad T460

Another notable thing (T460s here), is that the power button does not put the laptop to sleep when the laptop is on. It feels like there is no reaction to the power button presses regardless of whether laptop is on or off. Not sure if this is related though.

Same issue here on a ThinkPad L460. It doesn't wake up from suspend after an update from 21.10 to 22.04. No problem with suspend before that update. It's independent of X11 or wayland.

+1 for T460.

I have to poweroff the laptop and then hold power button to totally cut the power. Hope the fix will be available soon.

I've been using Awesome WM instead of Gnome. Now suspend does works properly. At least I did not have any incident so far.

+1 for ThinkPad x260. Suspend used to work flawlessly with 21.10 and now won't resume with 22.04.

Same here with a T460p. I noticed that the fans did not turn off, so the laptop was not in full sleep mode even thought he power indicator light was already flashing. (BTW, this was a common problem in the early days of Linux sleep capability about 15 years ago.})

For me, suspend / resume works perfectly with the nvidia xorg driver, but suspend doesn't do anything with the open source / wayland driver.

With Wayland, hibernate never works. NVIDIA 510.
Switching back to X11, and it works.

Confirm: With both Wayland and XORG on Lenovo ThinkPad X1 Carbon 4th gen

Hardware details:
Manufacturer: LENOVO
Product Name: 20FCS14X16

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Skylake GT2 [HD Graphics 520] (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model

System details:
Linux laptop 5.15.0-27-generic #28-Ubuntu SMP Thu Apr 14 04:55:28 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

LSB Version: core-11.1.0ubuntu4-noarch:printing-11.1.0ubuntu4-noarch:security-11.1.0ubuntu4-noarch
Distributor ID: Ubuntu
Description: Ubuntu 22.04 LTS
Release: 22.04
Codename: jammy

X1 Carbon 6th Gen same problem.

Running 22.04 MATE, so not using Wayland.

Does not happen all the time, but very annoying.

Please advise if you need any more information

+1 for T460s.

Laptop suspends properly, but doesn't resume on any event (open the lid, pressing power button).
Both with Wayland and Xorg.

Graphics: Intel HD Graphics 520 (SKL GT2).

*Update:* Kernel 5.18 fixed the issue for me. See #44

+1 for T460s, but it doesn't shut down properly as well, see https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1973709

I have just bought an X1 Carbon and I can confirm the issue.

L13 Yoga Gen 2 is also affected, both in X11 and Wayland.

On my X1 Carbon I seem to have solved the issue by:
1. changing the BIOS so the Sleep State is in mode "Linux" as opposed to "Windows and Linux"
2. using Xorg instead of Wayland. -> When you log in, before inserting the password, click on the cog on the bottom right and choose the "Ubuntu on Xorg" option.

YMMV, but since I lost a day I wrote my solution here in case it helps someone.

On my X1 Carbon 10th Gen, I can confirm my 'sleep state' in UEFI/BIOS is set to "Linux" - as per lenovo's instructions, and I use Xorg exlsuively - via Ubuntu Mate.

I can confirm that this mitigates the problem, but still occurs occasionally.

HTH

----- Original message -----
From: bigblackcar <email address hidden>
To: <email address hidden>
Subject: [Bug 1970957] Re: suspend problem
Date: Wednesday, 25 May 2022 8:33 PM

On my X1 Carbon I seem to have solved the issue by:
1. changing the BIOS so the Sleep State is in mode "Linux" as opposed to "Windows and Linux"
2. using Xorg instead of Wayland. -> When you log in, before inserting the password, click on the cog on the bottom right and choose the "Ubuntu on Xorg" option.

YMMV, but since I lost a day I wrote my solution here in case it helps
someone.

--
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report.
https://bugs.launchpad.net/bugs/1970957

Title:
  suspend problem

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've installed Ubuntu 22.04 on the ThinkPad E480. Suspend functions ok
  intermittently. Some times it works fine, other times the computer
  does not enter the suspend mode (the screen gets blank, but the
  machine is still running and the ThinPad led is on, and there is no
  way out... no response from keyboard or mouse... the only solution is
  to switch off manually hitting and holding the power button), other
  times the machine does not wakes up from suspension mode.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.10
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Apr 29 10:53:59 2022
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2022-04-24 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC0: leoca 1913 F.... pulseaudio
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 22.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2022-04-24 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  MachineType: LENOVO 20KQ000EBR
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=1e7d6212-699d-4319-b137-8a7059545433 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-27-generic N/A
   linux-backports-modules-5.15.0-27-generic N/A
   linux-firmware 20220329.git681281e4-0ubuntu1
  Tags: jammy
  Uname: Linux 5.15.0-27-generic...

Guys, can you resume your session by using the Ctrl+Alt+Fn key combo?

E.g.: I have a similar problem where Ubuntu cannot resume from lock screen / dim screen. On screen lock the screen goes dark and then the monitor powers off. In this state mouse movements or key presses won't bring the lock screen back. To resume I have to use Ctrl+Alt+F1 and wait for the login screen to appear. Then I use Ctrl+Alt+F2 to switch back to the previous session, however I also have to move the mouse to bring back the lock screen. Only then I'm able to login again.

I have same issue on my thinkpad T460s. I upgraded from 20.04 to 22.04

After upgrading from 20.04 to 22.04 I'm facing same issue on Thinkpad E480.
When I boot older kernel 5.13.0-41-generic it works as expected. Seems that issue is related to newer kernel 5.15 or a ubuntu specific kernel patch.

For me (Thinkpad Carbon X1 4th gen) I was able to fix suspend it by installing kernel 4.18, like this:

Go to https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.18/amd64/, download all four *.deb files. Then install them with "sudo dpkg -i linux*-5.18*.deb". Reboot.

Kernel 5.18.0-051800-generic fixes the problem for T460s as well. Thanks mo!

Great to hear Andrey. And sorry, I wrote 4.18 but meant 5.18 of course.

Installing kernel 5.18 did not help on my Lenovo Thinkpad P70 (with PopOS 22.04, based on Ubuntu).
System still won't wake from suspend.

Edit 1: After disabling tlp, resume from suspend works again with kernel 5.18:

Edit 2: It seems that resume from suspend works after a short period of time only. After a longer time, it still fails to wake, even with the 5.18 kernel.

It also seems to wake more reliably when I press the space bar on my Logitech external wireless keyboard (with USB dongle) than pressing any key on the laptop.

I did not notice any related errors in the system logs.

This is to confirm Linux 5.18.0-051800-generic x86_64 fixed my Lenovo T460. Thanks mo!

Update: The Virtualbox could not run well under 5.18.0-051800-generic x86_64. I have installed latest Virtualbox and the compilation for driver failed. Downgraded the kernel to 5.17.13, the Virtualbox can install but the Windows 10 VM keep crashing.

For time being I switched back to Linux 5.15.0-37-generic x86_64. I have to live with it for time being and meanwhile exploring another T460 for Fedora 36 and see how to migrate over.

This is to confirm Linux 5.18.0-051800-generic x86_64 fixed my Lenovo Y50-70 Touch. Thanks mo!
Will this be backported to Linux 5.15 kernel?

after upgrading to Linux 5.18 it seems that nvidia proprietary driver doesn't work
thread from archLinux: https://github.com/NVIDIA/open-gpu-kernel-modules/issues/256

I switched back XOrg by disabling Wayland in file /etc/gdm3/custom.conf and using the standard kernel.
this is the section of the conf file to disable wayland:

[daemon]
# Uncomment the line below to force the login screen to use Xorg
WaylandEnable=false

Tested 5.18.0-051800-generic on my Lenovo Yoga L13 Gen2, after 90 minutes with lid closed, the battery lost 50% of its charge.
Checked log, it never entered in suspend mode.

Lenovo T460S affected. Tested 5.18 kernel as well - it did NOT fix the issue.
Also tested scenario with disabled Wayland - it did NOT fix the issue as well.
Also tested Fedora 36. Seems, that Fedora is NOT affected by this bug, as suspension works correctly on the same laptop.

Lenovo ThinkPad X1 Yoga 1st, Intel® Core™ i7-6600U CPU @ 2.60GHz × 4 , with Mesa Intel® HD Graphics 520 (SKL GT2), does not resume after suspending or closing the lid.

Various suggested tweaks to the login XDM, etc. don't appear to work.

Confirming that kernel 5.18.0-051800-generic x86_64 fixed my suspend mode on Thinkpad E460

Installing kernel 5.18 fixed the issue on my X1 Yoga 1st Gen as well.

Installed kernel 5.17.13. Problem dissapeared.

I also installed kernel 5.18 in my Thinkpad Carbon X1 4th gen and suspend works as expected but not all the times. Some times the laptop doesnt suspend. I also get an error message (usb failed to query get_info ...) when booting. It is strange because all my usb ports, camera, etc work fine.

Can people confirm whether or not there is a USB device (dock/eGPU/eHDD) plugged into the TB4/TB3 USB-C port when attempting to suspend? Or, was there previously a device plugged in, but has since been removed. I ***think*** this is an issue that is related to the USB subsystem not being properly unloaded at suspend and reloaded on resume.

I can confirm that I always have a Logitech USB receiver for wireless mouse/keyboard plugged in and I can only wake up the system via the wireless mouse or keyboard, but not via the built in laptop keyboard (or by opening the lid).

I just did a quick test with the USB receiver removed and was able to wake the system with the laptop keyboard, however I'm not sure yet if it will always work that way. I'll try it for a while.

@allan-brighton I don't think this is a bug per se, but rather a deliberate change in behaviour in the kernel. In other words, the way the kernel is handling the TB4/TB3 ports is now different in 22.04 as opposed to 20.04.

Kernel 5.18 fixed the wake-up issue on my T460s (#44). Thanks mo!

Linux 5.15.0-40-generic x86_64

The current released kernel fixed T460. Can properly poweroff, suspend and run Virtualbox properly. Thanks.

5.15.0-40-generic also fixed it for me on my g1 carbon yoga.

5.15.0-40-generic also fixed it for me on Lenovo Y50-70 Touch.
Thanks!

Are you running HWE stack? Maybe, at this point it's better to move this to AskUbuntu?

Confirmed fixed with 5.15.0-40 on X260. Thanks!

problem reappeared on Ubuntu 5.15.0-41.44-generic 5.15.39 (upgraded to that)

suspend does not resume, just a blank screen on displayport or HDMI.

system is a z390i Motherboard with i3-8350 (onboard graphics.) 32GB.

fresh install of 22.04 jammy (jellyfish Ubuntu 5.15.0-25.25-generic 5.15.30)

fresh install of kinetic kuru, suspend works (5.15.0-27)

i suspect (IMO) that a regression has happened...

so thus, had to downgrade to Ubuntu 5.15.0-40.43-generic 5.15.35

Can someone that installed the version 5.15.0-40 post the link? I cannot find that exact version in this link https://kernel.ubuntu.com/~kernel-ppa/mainline/.

Can people also report the BIOS version together with the kernel version? My X1 carbon uses the kernel 5.18.2-051802-generic and BIOS N1FET74W (1.48) and suspend doesnt work as expected all the times (some times the laptop doesnt suspend). In addition, I get an error message (usb failed to query get_info ...) when booting. I wonder if the BIOS-Kernel combo has something to do...

I also had the problem occasionally, I tried kernel 5.15.0-40 but the problem still appeared from time to time. Disabling screen lock solved the problem, but this is functionality I miss :-(

Can confirm on Lenovo ThinkPad L13Yoga. Kernel 5.15.0-46. Deactivating the security chip in BIOS and other proposed solutions in different forum and here to no avail.

As the next best thing to really suspending my laptop I have created a hotkey to switch off (and on) the display and thereby save some battery. I used to python script from https://askubuntu.com/questions/979334/how-to-turn-off-the-screen-in-ubuntu-17-10 which works just fine.

I have the same problem, disabling the fTPM in BIOS solved the suspending problem.Running kernel 5.15.0-47.

I have same problem - suspend is OK but resume leaves no signal on monitor. I can ssh to the machine and reboot.
This is irrespective of Wayland/Xorg, BIOS security etc.
Tried with kernels 5.15.0-48-generic and 5.17.0-1018-oem.

Same problem with Ubuntu 22.10 beta

Same issue on a HP Elitebook x360 with Ubuntu 22.04.
The problem disappears with kernel 6.0

Solved: updating kernel from 5.15.0.52.58 to 5.18.0.

After six hours trying all kind of workarounds, drivers versions, bios configurations, wayland/xorg, etc. The one only thing that seems to has solved the built-in black screen after suspend/blank-screen lock, is update kernel to 5.18.0.
Of course, other related issues like doesn't detect external monitors, brightness adjustment, etc are solved too. For now...

Thinkpad P1 Gen5 (21DDS23R00)- i7-12800H - NVIDIA® RTX™ A1000 4GB
Ubuntu 22.04 (Fresh Install)
Nvidia Driver 520

This occurs constantly on my Ideapad 5 15ABA7, on both 22.04 and 22.10. I do not experience this bug on other Linux systems (I've tried Fedora and openSUSE).

I'm using the stock GNOME with Wayland.

I still have this issue on Ubuntu 22.04 with kernel 5.15 (currently it's 5.15.0-53). I didn't have this issue with kernels 5.17 (package linux-oem-22.04) and 6.0 (package linux-oem-22.04b), but after updating to 5.17.0.1021.20 and 6.0.0.1007.7 I now have this issue with them too. Now I have to use the **mainline** to install the newest kernel (6.0.9-060009), with which I don't have this issue yet. I get the feeling that you backported the same patch that causes this issue to all of these kernels (except the newest one).

Confirm issue on my

Operating System: Ubuntu 22.04.1 LTS
    Architecture: x86-64
 Hardware Vendor: Lenovo
  Hardware Model: ThinkPad X1 Carbon 2nd

After upgrading to 5.18.11-051811-generic it seems fixed.

I also face this problem since 22.10. Suspend seems to work, but on resume just fan starts.

Operating System: Kubuntu 22.10
KDE Plasma Version: 5.25.5
KDE Frameworks Version: 5.98.0
Qt Version: 5.15.6
Kernel Version: 5.19.0-23-generic (64-bit)
Graphics Platform: Wayland
Processors: 4 × Intel® Core™ i7-7500U CPU @ 2.70GHz
Memory: 15.5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 620
Manufacturer: LENOVO
Product Name: 20J1004UMZ
System Version: ThinkPad 13 2nd Gen

Same problem here with a X260. Additionally, power off does not work. If I power of from gnome, I have to press the power button for 5 seconds and than again to turn the system on again. I tried all other hints (TPM, all suggested kernel versions) - nothing worked. That's really a serious issue!

Fixed this issue by switching to Fedora;) Ubuntu does nothing to solve this problem.

It seems to be a real HW issue on my Thinkpad 13. Tried with Windows on this machine - same behavior.
Switched NVME with the Kubuntu 22.10 to another equal Thinkpad 13 and there is all as it should be: Resume from suspend within a second!

BIOS, Intel Management Engine had similar revision. Exchanged also the backup battery without any impact.

I was able to fix this problem on 22.04 LTS by disabling 'Always on USB' in the BIOS.

The same fix does NOT work on 22.10. Why? Beats me.

Same problem, Lenovo E480 Ubuntu 22.04.01 LTS, it didn't wake up.

The only way to fix it (for me) was to manually update the kernel to the version 6.1.4-060104-generic.

I downloaded the kernel files from here (https://kernel.ubuntu.com/~kernel-ppa/mainline/v6.1.4/)

  amd64/linux-headers-6.1.4-060104-generic_6.1.4-060104.202301071207_amd64.deb
  amd64/linux-headers-6.1.4-060104_6.1.4-060104.202301071207_all.deb
  amd64/linux-image-unsigned-6.1.4-060104-generic_6.1.4-060104.202301071207_amd64.deb
  amd64/linux-modules-6.1.4-060104-generic_6.1.4-060104.202301071207_amd64.deb

- save all the files in the same folder (e.g. Downloads\kernel6)
- run the Terminal, and select the folder where the file have been saved (cd Downloads\kernel6)
- run the command sudo dpkg -i *.deb
- reboot, enter in BIOS and disable "secure boot" otherwise you will get the error "bad shim signature"

Tested, close/open the lid. Pressing the power button (set suspend). All works great

Note: charged the battery to 80%, left in suspend mode for 10h, lost 10% (the battery was 70%).. too much.

I have a TUXEDO Pulse 15 Gen2 with AMD® Ryzen 7 5700u with Ubuntu 22.04.

Now it seems working with linux-image-6.1.0-1004-oem.

Previously it sometimes did not wake up or it did wake up with NVME disks in read-only (Samsung) or did not suspend at all.

> Now it seems working with linux-image-6.1.0-1004-oem.

And stop working with linux-image-6.1.0-1006-oem, right? But it works fine with any upstream kernel.

Currently linux-generic-hwe-22.04-edge works fine for me, but I'm not sure if it won't be broken in the future either.

I too am experiencing this problem on my Lenovo Yoga 6.

+1 for turning off 'Always on USB', seems to work for me on Ubuntu 22.04.2 LTS.
This bug also affects me, using a Lenovo ThinkPad P16s Gen 1 with an amd 6850u.

I am experiencing a similar issue on ThinkPad t460s

suspend works the majority of the time, but every few days, I will try to wake up from suspend and get input/output errors on everything. I am able to wake the machine and log in, but can't do anything from there but force a restart from the command line or by holding the power button.

I'm on the latest Ubuntu 22.04.2. The issue only started happening after upgrading from 20.04 to 22.04 in the past 2 months. I've run fsck on the drive. It fixed many errors, but the problem persists. I re-ran fsck just to check, and the drive is still clean without errors.

Ubuntu 22.04.2
5.15.0-76-generic
Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz

It happens on my Lenovo T470. Used to happen rarely on Ubuntu 20.04 LTS (once in 2 months) and occasionally on Ubuntu 22.04 (2-3 times per month).
When I plug in / unplug the power cable, the typical sound is played, but still cannot get through to the system and have to force reboot with the power button.