Activity log for bug #1863864

Date Who What changed Old value New value Message
2020-02-19 09:36:01 Andrey Kadatsky bug added bug
2020-02-19 09:36:56 Andrey Kadatsky description I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard power and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs: I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs:  I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps.
2020-02-19 10:00:09 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-02-19 10:39:01 Andrey Kadatsky tags apport-collected tessa
2020-02-19 10:39:02 Andrey Kadatsky description I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs:  I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs:  I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: andrii 1548 F.... pulseaudio /dev/snd/controlC1: andrii 1548 F.... pulseaudio /dev/snd/controlC0: andrii 1548 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.1 InstallationDate: Installed on 2019-07-26 (207 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 MachineType: LENOVO 20NB000YRT Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-37-generic root=/dev/mapper/vg0-root ro cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 RelatedPackageVersions: linux-restricted-modules-5.0.0-37-generic N/A linux-backports-modules-5.0.0-37-generic N/A linux-firmware 1.173.14 Tags: tessa Uname: Linux 5.0.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/22/2019 dmi.bios.vendor: LENOVO dmi.bios.version: R0YET27W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NB000YRT dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad E590 dmi.product.name: 20NB000YRT dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590 dmi.product.version: ThinkPad E590 dmi.sys.vendor: LENOVO
2020-02-19 10:39:03 Andrey Kadatsky attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329489/+files/AlsaInfo.txt
2020-02-19 10:39:04 Andrey Kadatsky attachment added CRDA.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329490/+files/CRDA.txt
2020-02-19 10:39:06 Andrey Kadatsky attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329491/+files/CurrentDmesg.txt
2020-02-19 10:39:07 Andrey Kadatsky attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329492/+files/IwConfig.txt
2020-02-19 10:39:08 Andrey Kadatsky attachment added Lspci.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329493/+files/Lspci.txt
2020-02-19 10:39:09 Andrey Kadatsky attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329494/+files/Lsusb.txt
2020-02-19 10:39:11 Andrey Kadatsky attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329495/+files/ProcCpuinfo.txt
2020-02-19 10:39:12 Andrey Kadatsky attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329496/+files/ProcCpuinfoMinimal.txt
2020-02-19 10:39:14 Andrey Kadatsky attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329497/+files/ProcEnviron.txt
2020-02-19 10:39:15 Andrey Kadatsky attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329498/+files/ProcInterrupts.txt
2020-02-19 10:39:16 Andrey Kadatsky attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329499/+files/ProcModules.txt
2020-02-19 10:39:17 Andrey Kadatsky attachment added PulseList.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329500/+files/PulseList.txt
2020-02-19 10:39:18 Andrey Kadatsky attachment added RfKill.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329501/+files/RfKill.txt
2020-02-19 10:39:20 Andrey Kadatsky attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329502/+files/UdevDb.txt
2020-02-19 10:39:22 Andrey Kadatsky attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329503/+files/WifiSyslog.txt
2020-02-19 10:40:34 Andrey Kadatsky linux (Ubuntu): status Incomplete Confirmed
2020-02-20 12:11:02 Paolo Pisati linux (Ubuntu): status Confirmed Incomplete
2020-02-20 14:49:50 Andrey Kadatsky description I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs:  I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: andrii 1548 F.... pulseaudio /dev/snd/controlC1: andrii 1548 F.... pulseaudio /dev/snd/controlC0: andrii 1548 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.1 InstallationDate: Installed on 2019-07-26 (207 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 MachineType: LENOVO 20NB000YRT Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-37-generic root=/dev/mapper/vg0-root ro cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 RelatedPackageVersions: linux-restricted-modules-5.0.0-37-generic N/A linux-backports-modules-5.0.0-37-generic N/A linux-firmware 1.173.14 Tags: tessa Uname: Linux 5.0.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/22/2019 dmi.bios.vendor: LENOVO dmi.bios.version: R0YET27W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NB000YRT dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad E590 dmi.product.name: 20NB000YRT dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590 dmi.product.version: ThinkPad E590 dmi.sys.vendor: LENOVO I have Lenovo ThinkPad e590, which connected via USB Type-C to Lenovo Dock station. To doc station connected network cable, USB mouse, keyboard, power, and two monitors. On previous kernel versions (include 5.0.0-37) it works ok. But after update to any version on 5.3.0 I can't use it with doc station: 1) If I boot with connected Dock station then 2 external monitors are black and laptop monitor the same black 2) If I boot without connected Dock station then Laptop works ok. At the moment when I connect USB Type-C cable to laptop screen become black, and 2 external monitors show the image, but it hangs:  I can move the mouse cursor but all other UI hangs, even the clock does not work, only REISUB helps. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: andrii 1548 F.... pulseaudio /dev/snd/controlC1: andrii 1548 F.... pulseaudio /dev/snd/controlC0: andrii 1548 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.1 InstallationDate: Installed on 2019-07-26 (207 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 MachineType: LENOVO 20NB000YRT Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-37-generic root=/dev/mapper/vg0-root ro cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0 ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 RelatedPackageVersions: linux-restricted-modules-5.0.0-37-generic N/A linux-backports-modules-5.0.0-37-generic N/A linux-firmware 1.173.14 Tags: tessa Uname: Linux 5.0.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/22/2019 dmi.bios.vendor: LENOVO dmi.bios.version: R0YET27W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NB000YRT dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad E590 dmi.product.name: 20NB000YRT dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590 dmi.product.version: ThinkPad E590 dmi.sys.vendor: LENOVO --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrii 1520 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.1 InstallationDate: Installed on 2019-07-26 (209 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 06cb:00a2 Synaptics, Inc. Bus 001 Device 003: ID 5986:2113 Acer, Inc Bus 001 Device 002: ID 8087:0025 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 20NB000YRT Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic root=/dev/mapper/vg0-root ro cryptops=target=vg0-root,source=/dev/disk/by-uuid/737a3cbd-a798-45e6-88e3-602d767eae77,lvm=vg0 ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 RelatedPackageVersions: linux-restricted-modules-5.3.0-40-generic N/A linux-backports-modules-5.3.0-40-generic N/A linux-firmware 1.173.14 Tags: tessa Uname: Linux 5.3.0-40-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/22/2019 dmi.bios.vendor: LENOVO dmi.bios.version: R0YET27W (1.10 ) dmi.board.asset.tag: Not Available dmi.board.name: 20NB000YRT dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrR0YET27W(1.10):bd01/22/2019:svnLENOVO:pn20NB000YRT:pvrThinkPadE590:rvnLENOVO:rn20NB000YRT:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad E590 dmi.product.name: 20NB000YRT dmi.product.sku: LENOVO_MT_20NB_BU_SMB_FM_ThinkPad E590 dmi.product.version: ThinkPad E590 dmi.sys.vendor: LENOVO
2020-02-20 14:49:52 Andrey Kadatsky attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329792/+files/AlsaInfo.txt
2020-02-20 14:49:53 Andrey Kadatsky attachment added CRDA.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329793/+files/CRDA.txt
2020-02-20 14:49:54 Andrey Kadatsky attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329794/+files/CurrentDmesg.txt
2020-02-20 14:49:55 Andrey Kadatsky attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329795/+files/IwConfig.txt
2020-02-20 14:49:56 Andrey Kadatsky attachment added Lspci.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329796/+files/Lspci.txt
2020-02-20 14:49:57 Andrey Kadatsky attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329797/+files/ProcCpuinfo.txt
2020-02-20 14:49:58 Andrey Kadatsky attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329798/+files/ProcCpuinfoMinimal.txt
2020-02-20 14:49:59 Andrey Kadatsky attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329799/+files/ProcEnviron.txt
2020-02-20 14:50:01 Andrey Kadatsky attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329800/+files/ProcInterrupts.txt
2020-02-20 14:50:02 Andrey Kadatsky attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329801/+files/ProcModules.txt
2020-02-20 14:50:03 Andrey Kadatsky attachment added PulseList.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329802/+files/PulseList.txt
2020-02-20 14:50:05 Andrey Kadatsky attachment added RfKill.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329803/+files/RfKill.txt
2020-02-20 14:50:06 Andrey Kadatsky attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329804/+files/UdevDb.txt
2020-02-20 14:50:08 Andrey Kadatsky attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1863864/+attachment/5329805/+files/WifiSyslog.txt
2020-02-20 14:51:33 Andrey Kadatsky linux (Ubuntu): status Incomplete Confirmed
2020-03-19 11:01:03 Adrian bug added subscriber Adrian
2020-08-26 06:13:02 Tim Westcott bug added subscriber Tim Westcott