Comment 55 for bug 1791427

I was rather shouty above, for which I apologise, but it is hard to remain calm when things such as the following happen.

I tried up update the trackpad firmware, hoping this would help with the S3 sleep / touchpad problem. I had use a Window pre-boot environment to do to that. The new trackpad firmware would not install previously because of a bug. A BIOS update was meant to allow it to install. It will should not install - but then I remembered I have the trackpoint disabled in BIOS. (The firmware updater did not mention this.) I enabled the trackpoint in the BIOS. The firmware updater seemed to flash alright - but then re-flashed, twice, taking ages each time, giving no message, and making me think my machine was in an infinite loop and that aborting - if I could; the trackpad and touchpoint were not working - would cause serious problems. Eventually the flasher gave an error message and aborted. Possibly the problem was that the flasher needs a Synaptics driver installed and a reboot; in the pre-boot environment I could install that driver but after the reboot it seemed that the driver was no longer install. What a total nightmare.