| 2016-11-11 07:11:37 |
Barry Price |
bug |
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added bug |
| 2016-11-11 07:11:37 |
Barry Price |
attachment added |
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version.log https://bugs.launchpad.net/bugs/1641028/+attachment/4775753/+files/version.log |
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| 2016-11-11 07:11:54 |
Barry Price |
attachment added |
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lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641028/+attachment/4775754/+files/lspci-vnvn.log |
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| 2016-11-11 07:30:12 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
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| 2016-11-11 08:15:19 |
Barry Price |
tags |
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apport-collected yakkety |
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| 2016-11-11 08:15:21 |
Barry Price |
description |
Using the latest Ubuntu 16.10 amd64 on a new ASUS ZenBook UX390UAK.
$ dmesg | egrep -i 'audio|sound'
[ 22.315357] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 22.346209] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC295: line_outs=2 (0x14/0x17/0x0/0x0/0x0) type:speaker
[ 22.346211] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 22.346212] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 22.346212] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 22.346213] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 22.346214] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12
[ 22.360623] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input8
[ 22.360677] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[ 22.360724] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 22.360769] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
$ lspci | egrep -i 'audio|sound'
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
The onboard sound device generally works perfectly, but the volume level can only be set to 100% or mute.
Using the keyboard volume control hotkeys in Unity shows the overlay and a decrease/increase in the volume indicator, but the volume remains at its maximum. The mute hotkey works fine. Same in e.g. alsamixer, I can move the Master channel volume to anything between 0 and 100 but the volume remains constantly at maximum unless I mute the channel.
Individual applications with their own volume controls work fine.
Plugging in a USB headset and adjusting the volume levels for that device works fine. |
Using the latest Ubuntu 16.10 amd64 on a new ASUS ZenBook UX390UAK.
$ dmesg | egrep -i 'audio|sound'
[ 22.315357] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 22.346209] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC295: line_outs=2 (0x14/0x17/0x0/0x0/0x0) type:speaker
[ 22.346211] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 22.346212] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 22.346212] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 22.346213] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 22.346214] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12
[ 22.360623] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input8
[ 22.360677] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[ 22.360724] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[ 22.360769] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
$ lspci | egrep -i 'audio|sound'
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
The onboard sound device generally works perfectly, but the volume level can only be set to 100% or mute.
Using the keyboard volume control hotkeys in Unity shows the overlay and a decrease/increase in the volume indicator, but the volume remains at its maximum. The mute hotkey works fine. Same in e.g. alsamixer, I can move the Master channel volume to anything between 0 and 100 but the volume remains constantly at maximum unless I mute the channel.
Individual applications with their own volume controls work fine.
Plugging in a USB headset and adjusting the volume levels for that device works fine.
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: barryprice 4775 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=UUID=a86ccfbe-7a2c-4a9d-8897-8c78f45e851d
InstallationDate: Installed on 2016-11-08 (2 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: ASUSTeK COMPUTER INC. UX390UAK
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1
RelatedPackageVersions:
linux-restricted-modules-4.8.0-27-generic N/A
linux-backports-modules-4.8.0-27-generic N/A
linux-firmware 1.161
Tags: yakkety
Uname: Linux 4.8.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/31/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX390UAK.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX390UAK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX390UAK.303:bd08/31/2016:svnASUSTeKCOMPUTERINC.:pnUX390UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX390UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX390UAK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
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| 2016-11-11 08:15:23 |
Barry Price |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775778/+files/AlsaInfo.txt |
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| 2016-11-11 08:15:25 |
Barry Price |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775779/+files/CRDA.txt |
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| 2016-11-11 08:15:29 |
Barry Price |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775780/+files/CurrentDmesg.txt |
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| 2016-11-11 08:15:31 |
Barry Price |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775781/+files/IwConfig.txt |
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| 2016-11-11 08:15:34 |
Barry Price |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775782/+files/JournalErrors.txt |
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| 2016-11-11 08:15:36 |
Barry Price |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775783/+files/Lspci.txt |
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| 2016-11-11 08:15:38 |
Barry Price |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775784/+files/Lsusb.txt |
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| 2016-11-11 08:15:40 |
Barry Price |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775785/+files/ProcCpuinfo.txt |
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| 2016-11-11 08:15:42 |
Barry Price |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775786/+files/ProcEnviron.txt |
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| 2016-11-11 08:15:44 |
Barry Price |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775787/+files/ProcInterrupts.txt |
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| 2016-11-11 08:15:46 |
Barry Price |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775788/+files/ProcModules.txt |
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| 2016-11-11 08:15:49 |
Barry Price |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775789/+files/PulseList.txt |
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| 2016-11-11 08:15:51 |
Barry Price |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775790/+files/RfKill.txt |
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| 2016-11-11 08:15:56 |
Barry Price |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775791/+files/UdevDb.txt |
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| 2016-11-11 08:16:01 |
Barry Price |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1641028/+attachment/4775792/+files/WifiSyslog.txt |
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| 2016-11-11 08:24:27 |
Barry Price |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-11-14 19:47:07 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-11-14 19:47:09 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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| 2016-11-15 08:30:57 |
Barry Price |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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| 2016-11-15 08:31:14 |
Barry Price |
tags |
apport-collected yakkety |
apport-collected kernel-bug-exists-upstream yakkety |
|
| 2017-05-02 05:40:50 |
Paul Collins |
bug |
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added subscriber The Canonical Sysadmins |
