Ubuntu
linux package

  1. Bug #1413440
  2. Comment #27

Comment 27 for bug 1413440

Revision history for this message
Daniel Mulholland (dan-mulholland) wrote :

FWIW With a Dell XPS 9360 and Kubuntu 17.10, same issue on the latest kernel and many previous:

uname -a
Linux mulhollandd-XPS-13-9360 4.16.2-041602-generic #201804121130 SMP Thu Apr 12 11:32:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

lsb
_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 17.10
Release: 17.10
Codename: artful

I will test the solution mentioned by @s-breedveld of applying: "pci=nomsi iommu=soft" and report if this helps.

In my case this is a bluetooth mouse which disappears after suspend.

A dmesg output indicates:

[ 3380.759427] xhci_hcd 0000:00:14.0: xHC is not running.
[ 3380.774604] xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
[ 3380.774627] xhci_hcd 0000:00:14.0: HC died; cleaning up
[ 3380.775306] usb 2-1: USB disconnect, device number 2
[ 3381.059095] usb 1-1: USB disconnect, device number 2
[ 3381.059098] usb 1-1.2: USB disconnect, device number 4
[ 3381.059408] usb 1-3: USB disconnect, device number 3
[ 3381.059735] usb 1-5: USB disconnect, device number 5

A power-down is usually required to fix this, a reboot does bring the device back to life.