Comment 5 for bug 1210198

Revision history for this message
nicholas mcgreevy (nbmcgreevy) wrote : Re: [Bug 1210198] Re: package linux-image-3.5.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

whiskey-icarus@whiskeyicarus-Inspiron-6000:~$ sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer
required:
  libcelt0-0 libopenspc0 libx264-120 packagekit-backend-aptcc
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  linux-image-3.5.0-37-generic linux-image-3.5.0-38-generic
Suggested packages:
  fdutils linux-doc-3.5.0 linux-source-3.5.0 linux-tools
The following NEW packages will be installed:
  linux-image-3.5.0-37-generic linux-image-3.5.0-38-generic
0 upgraded, 2 newly installed, 0 to remove and 24 not upgraded.
6 not fully installed or removed.
Need to get 0 B/23.7 MB of archives.
After this operation, 52.3 MB of additional disk space will be used.
Do you want to continue [Y/n]? y
(Reading database ... 211085 files and directories currently installed.)
Unpacking linux-image-3.5.0-37-generic (from
.../linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing
/var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb
(--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-37-generic
/boot/vmlinuz-3.5.0-37-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-37-generic
/boot/vmlinuz-3.5.0-37-generic
Unpacking linux-image-3.5.0-38-generic (from
.../linux-image-3.5.0-38-generic_3.5.0-38.59_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing
/var/cache/apt/archives/linux-image-3.5.0-38-generic_3.5.0-38.59_i386.deb
(--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-38-generic
/boot/vmlinuz-3.5.0-38-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-38-generic
/boot/vmlinuz-3.5.0-38-generic
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb
 /var/cache/apt/archives/linux-image-3.5.0-38-generic_3.5.0-38.59_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
whiskey-icarus@whiskeyicarus-Inspiron-6000:~$ sudo apt-get autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 linux-image-extra-3.5.0-37-generic : Depends: linux-image-3.5.0-37-generic
but it is not installed
 linux-image-extra-3.5.0-38-generic : Depends: linux-image-3.5.0-38-generic
but it is not installed
 linux-image-generic : Depends: linux-image-3.5.0-37-generic but it is not
installed
E: Unmet dependencies. Try using -f.
whiskey-icarus@whiskeyicarus-Inspiron-6000:~$ sudo dpkg --configure -a
dpkg: dependency problems prevent configuration of
linux-image-extra-3.5.0-37-generic:
 linux-image-extra-3.5.0-37-generic depends on
linux-image-3.5.0-37-generic; however:
  Package linux-image-3.5.0-37-generic is not installed.

dpkg: error processing linux-image-extra-3.5.0-37-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of
linux-image-extra-3.5.0-38-generic:
 linux-image-extra-3.5.0-38-generic depends on
linux-image-3.5.0-38-generic; however:
  Package linux-image-3.5.0-38-generic is not installed.

dpkg: error processing linux-image-extra-3.5.0-38-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-3.5.0-37-generic; however:
  Package linux-image-3.5.0-37-generic is not installed.
 linux-image-generic depends on linux-image-extra-3.5.0-37-generic; however:
  Package linux-image-extra-3.5.0-37-generic is not configured yet.

dpkg: error processing linux-image-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-image-generic; however:
  Package linux-image-generic is not configured yet.

dpkg: error processing linux-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic-pae:
 linux-image-generic-pae depends on linux-image-generic; however:
  Package linux-image-generic is not configured yet.

dpkg: error processing linux-image-generic-pae (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic-pae:
 linux-generic-pae depends on linux-generic; however:
  Package linux-generic is not configured yet.

dpkg: error processing linux-generic-pae (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-image-extra-3.5.0-37-generic
 linux-image-extra-3.5.0-38-generic
 linux-image-generic
 linux-generic
 linux-image-generic-pae
 linux-generic-pae
whiskey-icarus@whiskeyicarus-Inspiron-6000:~$ sudo apt-get -u dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 linux-image-extra-3.5.0-37-generic : Depends: linux-image-3.5.0-37-generic
but it is not installed
 linux-image-extra-3.5.0-38-generic : Depends: linux-image-3.5.0-38-generic
but it is not installed
 linux-image-generic : Depends: linux-image-3.5.0-37-generic but it is not
installed
E: Unmet dependencies. Try using -f.
whiskey-icarus@whiskeyicarus-Inspiron-6000:~$

On Thu, Aug 8, 2013 at 12:35 PM, Joseph Salisbury <
<email address hidden>> wrote:

> You may need to run the following:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1210198
>
> Title:
> package linux-image-3.5.0-37-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Errors were encountered while processing:
>
> /var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb
> E: Sub-process /usr/bin/dpkg returned an error code (1)
>
> ProblemType: Package
> DistroRelease: Ubuntu 12.10
> Package: linux-image-3.5.0-37-generic (not installed)
> ProcVersionSignature: Ubuntu 3.2.0-51.77-generic-pae 3.2.48
> Uname: Linux 3.2.0-51-generic-pae i686
> ApportVersion: 2.6.1-0ubuntu11
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: whiskey-icarus 1734 F.... pulseaudio
> CurrentDmesg: [ 41.256036] eth1: no IPv6 routers present
> Date: Thu Aug 8 12:18:50 2013
> DpkgTerminalLog:
> Unpacking linux-image-3.5.0-37-generic (from
> .../linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb) ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing
> /var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb
> (--unpack):
> subprocess new pre-installation script returned error exit status 1
> DuplicateSignature: package:linux-image-3.5.0-37-generic:(not
> installed):subprocess new pre-installation script returned error exit
> status 1
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> HibernationDevice: RESUME=UUID=6d1f796c-f26b-4de0-a03a-ef8c8d43276e
> InstallationDate: Installed on 2013-08-04 (4 days ago)
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> MachineType: Dell Inc. Inspiron 6000
> MarkForUpload: True
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-51-generic-pae
> root=UUID=fa3c8360-ef65-4550-b68f-4d35c5cf2f88 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: grub-pc 2.00-7ubuntu11
> SourcePackage: linux
> Title: package linux-image-3.5.0-37-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error exit
> status 1
> UpgradeStatus: Upgraded to quantal on 2013-08-06 (1 days ago)
> dmi.bios.date: 01/12/2005
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A03
> dmi.board.name: 0J5165
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA03:bd01/12/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0J5165:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Inspiron 6000
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1210198/+subscriptions
>