Comment 0 for bug 1094534

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Shaun Crampton (fasaxc) wrote : USB 3.0 ports don't work, xhci_hcd errors in kernal log

My laptop has one USB 2.0 port and a couple of USB 3.0 ports. I don't think the USB 3.0 ports have ever worked. There are a couple of different USB controllers listed in lspci:

$ sudo lspci -nn | grep USB
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
03:00.0 USB controller [0c03]: Renesas Technology Corp. Device [1912:0015] (rev 02)

lsusb lists a 3.0 root hub along wit the 2.0 one.

$ sudo lsusb
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:07da Intel Corp.
Bus 001 Device 004: ID 2232:1024

I see the following errors in dmesg output (and nothing when I plug/unplug a device):

$ dmesg | grep xhci
[ 3916.808221] xhci_hcd 0000:03:00.0: WARN: xHC restore state timeout
[ 3916.808236] xhci_hcd 0000:03:00.0: PCI post-resume error -110!
[ 3916.808237] xhci_hcd 0000:03:00.0: HC died; cleaning up
[ 3916.808240] xhci_hcd 0000:03:00.0: HC died; cleaning up

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-21-generic 3.5.0-21.32
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: shaun 1915 F.... pulseaudio
Date: Sat Dec 29 11:54:48 2012
HibernationDevice: RESUME=UUID=e9e7a3d6-2d7f-4d2d-8880-ace10b4a942f
InstallationDate: Installed on 2012-09-26 (94 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905.2)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/shaun not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-21-generic N/A
 linux-backports-modules-3.5.0-21-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P03AAC
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03AAC:bd07/12/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.