Comment 11 for bug 1913014

Revision history for this message
linux enthuzed (exp27) wrote :

I have an XPS 13 9370 with the same or similar issue on Ubuntu 20 and it is not a fresh install. It has affected my machine for numerous kernel versions and BIOS firmware versions.

alsa-info: http://alsa-project.org/db/?f=47725ef4c2de6c2a8b3cff3dd68c7a2bc0c3635f

kernel:
Linux anonymous 5.4.0-88-generic #99-Ubuntu SMP Thu Sep 23 17:29:00 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -rd
Description: Ubuntu 20.04.3 LTS
Release: 20.04

dmesg:
[ 746.187338] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x200f0000
[ 747.191347] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x200f0000
[ 748.195328] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x200f0000
[ 749.199337] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x200f0000
[ 749.199703] hdaudio hdaudioC0D2: no AFG or MFG node found
[ 749.199716] snd_hda_intel 0000:00:1f.3: no codecs initialized

I have tried toggling the audio support in the BIOS to minimize the chance that this is a hardware/BIOS issue. The only output available in the UI is "Dummy Output".