System Settings > Sound > Ringer volume - only changes ringer volume when no other sounds playing

Bug #1396986 reported by Jonathan Cave
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
High
Pat McGowan
The Avila project
Invalid
Medium
Pat McGowan
indicator-sound (Ubuntu)
Confirmed
Undecided
Xavi Garcia
ubuntu-system-settings (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Version: ubuntu-touch/ubuntu-rtm/14.09-proposed r169 krillin

System Settings > Sound > Ringer volume is always active and always labelled ringer, however it only changes the ringer volume if no other sound is currently playing on the system.

<https://wiki.ubuntu.com/Sound#Settings>: "The “Silent Mode” switch should be followed by a slider for adjusting the volume of the active output role through the primary sound output. It should be labelled according to the primary sound output: “Speaker:”, “Headset:”, “Earpiece:”, etc."

Tags: volume
Jonathan Cave (jocave)
Changed in barajas:
status: New → Confirmed
importance: Undecided → Medium
assignee: nobody → Pat McGowan (pat-mcgowan)
Revision history for this message
Ricardo Salveti (rsalveti) wrote :

The system-settings should be using the pulse dbus api instead (stream-restore) when changing volumes (basically changing volume per role). A similar bug also exists for the clock app (bug 1376513).

Remember the stream-restore dbus api is only available on touch.

information type: Embargoed → Proprietary
affects: barajas → avila
information type: Proprietary → Public
Changed in avila:
status: Confirmed → Triaged
status: Triaged → Invalid
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

The design is at https://wiki.ubuntu.com/Sound#Phone

We need to enhance the volume controls a great deal, the primary control is supposed to be labeled based on the active role.

We currently have no way to affect the alert volume. Its far to brief a tone to control during an alert and should have a permanent control in the panel imo.

In fact it would be much clearer to have 4 controls in settings one for each mode - alarm, alert, multimedia, and phone (which I assume means ringtone). so the user could both check and control the levels.

Changed in canonical-devices-system-image:
assignee: nobody → Pat McGowan (pat-mcgowan)
importance: Undecided → High
milestone: none → ww40-2015
status: New → Confirmed
Charles Kerr (charlesk)
Changed in indicator-sound (Ubuntu):
assignee: nobody → Xavi Garcia (xavi-garcia-mena)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

That the typical alert is "far too brief a tone to control" its volume does not necessarily mean that it "should have a permanent control in the panel". That problem could be fixed by following the spec: the volume controls should control alert volume whenever none of an alarm, phone call, or media are playing -- that is, most of the time. <https://wiki.ubuntu.com/Sound#primary-output> Anyway, that seems to be separate from the two bugs in the bug description.

Changed in ubuntu-ux:
importance: Undecided → High
assignee: nobody → Matthew Paul Thomas (mpt)
status: New → Triaged
Changed in ubuntu-ux:
importance: High → Critical
description: updated
Changed in ubuntu-ux:
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-sound (Ubuntu):
status: New → Confirmed
Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

(Pat, the bug with alerts being "far too brief a tone to control during an alert" is bug 1478506.)

Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → High
Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

I, too, believe that Ubuntu phone's sound GUI is ill-designed. It does not give the user control over what channel's volume she changes. Instead, the OS tries to be overly clever, such as always controlling the app in foreground (which may or may not be desired), adding some bias when speakers are on in the phone app (resulting in sound being played though volume is zero and the crossed out speaker symbol isshown), games starting with sound on even when silent mode is on, etc, etc.
See also
Bug #1483890
Bug #1384274

Changed in canonical-devices-system-image:
milestone: ww40-2015 → backlog
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Rüdiger, the current implementation is extremely buggy -- see for example bug 1336536, bug 1418210, bug 1485522, and bug 1409696. So you can't use the implementation to judge the quality of the design.

Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

Matthew, thank you for your comment. Being (just) an active user, but not developer of Ubuntu Phone, it is hard to distinguish between design and implementation. I have no knowledge of the intended design (perhaps you can point me to the respective ressources?), I can only judge what the "naive" user of Ubuntu Phone sees, and try to infer "what it is meant to be like".

Thus, I agree, the first sentence of my post should better have been "at this time, the user experience is sub optimal". I know that bugs can break good design and that bad design can break good software. But that's indistinguishable from the user's perspective. I am aware that at this time most users of Ubuntu Phone are probably its developers, and know which is which. But we agree that his should change soon :-).

Regards,
Rüdiger

tags: added: volume
Changed in canonical-devices-system-image:
milestone: backlog → ww08-2016
Changed in canonical-devices-system-image:
milestone: ww08-2016 → backlog
no longer affects: ubuntu-ux
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.