Ubuntu
hplip package

  1. Bug #913730
  2. Comment #7

Comment 7 for bug 913730

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi Till,

Thank you for providing the log file. This auto plugin download is failing, if HPLIP is installed with policykit as enabled on Ubuntu 11.10, due to following policy kit error .
"org.freedesktop.PolicyKit1.Error.Failed: Error getting subject: Error parsing unix-process subject: Didn't find value for key `start-time' of type t".

If HPLIP installed with policykit enable option, hp-setup is also failing for plugin based printer.
If Policykit is disabled, plugin installation and all other are working fine.

Note:- HPLIP with policykit as enabled is working properly on Ubuntu 10.10.

Procedure to check the exact issue:-
1) download hplip-3.11.12-plugin.run file.
2) run 'sh hplip-3.11.12-plugin.run --keep'
3) goto plugin_tmp folder
4)run 'sh hplip-plugin-install -g' command. This command is failing with policykit error.

Please install HPLIP by disabling policykit.

Thanks & Regards,
Amarnath