Comment 42 for bug 1428356

Revision history for this message
chris pollock (cpollock) wrote :

I had to go to an appointment but when I got back I tried again with 14.04.2 LTS to print a test page from the CUPS web interface. Syslog shows:

Mar 12 10:14:10 localhost hp[9034]: io/hpmud/musb.c 151: unable get_string_descriptor -7: Resource temporarily unavailable
Mar 12 10:14:10 localhost hp[9034]: io/hpmud/musb.c 600: invalid product id string ret=-7
Mar 12 10:14:10 localhost hp[9034]: io/hpmud/musb.c 1143: unable to open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
Mar 12 10:14:10 localhost hp[9034]: prnt/backend/hp.c 824: ERROR: open device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
Mar 12 10:14:10 localhost foo2zjs-wrapper: gs -sPAPERSIZE=letter -g10200x6600 -r1200x600 -sDEVICE=pbmraw -dCOLORSCREEN -dMaxBitmap=500000000
Mar 12 10:14:10 localhost foo2zjs-wrapper: foo2zjs -r1200x600 -g10200x6600 -p1 -m1 -n1 -d1 -s7 -z1 -u 192x96 -l 192x96 -L 0 -T3 -P

The printers USB cable is plugged directly into the computer instead of the HUB. The printer is seen as lsusb shows:

Bus 002 Device 003: ID 03f0:2b17 Hewlett-Packard LaserJet 1020
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 1058:0830 Western Digital Technologies, Inc.
Bus 001 Device 004: ID 0bc2:2120 Seagate RSS LLC
Bus 001 Device 003: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 1241:1166 Belkin MI-2150 Trust Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

One thing I did not try when booted to 15.04 was to try and save the syslog to one of my external USB drives. If you wish I can give that a try.