Comment 10 for bug 1015319

Revision history for this message
Soren Roug (y-soren-s) wrote :

I had the same problem with my HP Photosmart C310. Downgrading worked.

$ hp-scan

HP Linux Imaging and Printing System (ver. 3.12.6)
Scan Utility ver. 2.2

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hpaio:/net/Photosmart_Prem_C310_series?ip=192.168.0.4

warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/net/Photosmart_Prem_C310_series?ip=192.168.0.4
Opening connection to device...
error: SANE: Error during device I/O (code=9)

# yum downgrade hplip-3.12.4 hplip-common-3.12.4 hplip-libs-3.12.4 hplip-gui-3.12.4 libsane-hpaio-3.12.4 hpijs-3.12.4

$ hp-scan

HP Linux Imaging and Printing System (ver. 3.12.4)
Scan Utility ver. 2.2

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hpaio:/net/Photosmart_Prem_C310_series?ip=192.168.0.4

warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/net/Photosmart_Prem_C310_series?ip=192.168.0.4
Opening connection to device...

Resolution: 300dpi
Mode: gray
Compression: JPEG
Scan area (mm):
  Top left (x,y): (0.000000mm, 0.000000mm)
  Bottom right (x,y): (215.899994mm, 296.925995mm)
  Width: 215.899994mm
  Height: 296.925995mm
Destination(s): file
Output file:
warning: File destination enabled with no output file specified.
Setting output format to PNG for greyscale mode.
warning: Defaulting to '/home/roug/hpscan001.png'.

Warming up...

Scanning...
Expecting to read 8.5 MB from scanner.
Reading data: [******************************************************************************************************************] 100% 8.5 MB
Read 8.5 MB from scanner.
Closing device.

Outputting to destination 'file':
Saving to file /home/roug/hpscan001.png

Done.