OK, thanks. I don't know why that happens. It never fails like that for me but other people have reported the problem you describe.
Next we try an alternative approach:
1. kill -ABRT `pidof -s gnome-shell`
2. Look in /var/crash for a new crash file (may take a little while to be written)
3. ubuntu-bug /var/crash/YOURFILE.crash
4. Tell us the new bug ID created.
--
5. If #3-4 failed then set this bug to Private (top right of the page) and attach the crash file here.
OK, thanks. I don't know why that happens. It never fails like that for me but other people have reported the problem you describe.
Next we try an alternative approach:
1. kill -ABRT `pidof -s gnome-shell` YOURFILE. crash
2. Look in /var/crash for a new crash file (may take a little while to be written)
3. ubuntu-bug /var/crash/
4. Tell us the new bug ID created.
--
5. If #3-4 failed then set this bug to Private (top right of the page) and attach the crash file here.