Comment 8 for bug 1782739

Revision history for this message
Gene Pinkston (gdp1961) wrote : Re: [Bug 1782739] Re: Boot to Black

Daniel,
Clicking on each of these links resulted in a 404 error. I am very
interested and willing to work this issue but I also know your time is
valuable. I have established a work around by setting my system to auto
logon. That bypasses the offending condition. I have not run into the
blank screen anywhere else. I am sure the problem is being caused by some
odd ASUS bios boot-up condition. I have worked with Linux enough to know
the capability and quality of the product. I would blame ASUS before
Ubuntu.

Let me know how you want to proceed.
Thank you.

Gene

On Tue, Jul 24, 2018 at 9:57 PM, Daniel van Vugt <
<email address hidden>> wrote:

> Note to self: possibly related to bug 1782934.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1782739
>
> Title:
> Boot to Black
>
> Status in gdm3 package in Ubuntu:
> Incomplete
> Status in linux package in Ubuntu:
> Incomplete
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see
> the splash screen as expected. The boot continues and it reaches the
> point where you would expect to see the login screen. I see what
> appears to be a non-backlighted blank black screen. If I wait until
> all hard drive activity ceases and then type in my password and press
> enter the login completes and I am presented a normal Ubuntu desktop.
>
> Thank you
> Gene
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Uname: Linux 4.15.0-23-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Jul 20 07:16:51 2018
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GraphicsCard:
> Intel Corporation Haswell-ULT Integrated Graphics Controller
> [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Haswell-ULT Integrated Graphics
> Controller [1043:166d]
> InstallationDate: Installed on 2018-07-20 (0 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: ASUSTeK COMPUTER INC. TP550LA
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic
> root=UUID=5b0bd839-3614-4f3d-8536-bc400cd364e5 ro quiet splash
> vt.handoff=1
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/27/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: TP550LA.210
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: TP550LA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP550LA.210:bd06/27/2014:
> svnASUSTeKCOMPUTERINC.:pnTP550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:
> rnTP550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.family: TP
> dmi.product.name: TP550LA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.91-2
> version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
> version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
> version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.15-2
>
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