Comment 4 for bug 1030365

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Eric Fleming (ericcflem) wrote :

I found a solution that worked for me at this link: http://helpx.adobe.com/x-productkb/multi/flash-player-11-problems-playing.html

Basically, first install HAL

sudo apt-get install hal

Then quit your web browser.

Finally, empty out some files from the Flash_Player folder in the hidden adobe folder in your Home folder.

cd ~/.adobe/Flash_Player
rm -rf NativeCache AssetCache APSPrivateData2

My problem had been that I'd click to begin the verification process, only to immediately be returned to the same page, after identifying my cable provider. I'd never even gotten to the point of logging in. This fixed things immediately.