Comment 0 for bug 1833798

Revision history for this message
David Cary (dcary) wrote :

When Firefox is ready to force use of a new update, it displays in a tab a message:

"Sorry. We just need to do one small thing to keep going. Firefox has just been updated in the background. Click Restart Firefox to complete the update. We will restore all your pages, windows and tabs afterwards, so you can be on your way quickly."

However when I am using multiple profiles concurrently, after I click on the "Restart Firefox" button, a window for the profile that received the message does not get restarted after it has been closed and the update for that profile activated. Instead the profile has to be restarted manually as do all of the tabs that were open at the time in that profile. (Note: I typically get this message one profile at a time. The other open profiles are not immediately effected.)

I expected that Firefox would restore the one window for the profile that was closed and restore all of the tabs to their previous URL, if not their previous state.

Most recently this happened to me as Firefox started updating from 67.0.2 to 67.0.3, but it has been a problem with earlier versions as well.

Unfortunately, because this is initiated by the availability of a new Firefox update, I do not have instructions on how to reproduce this problem on demand.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 67.0.3+build1-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-51.55-generic 4.15.18
Uname: Linux 4.15.0-51-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: circ 2588 F.... pulseaudio
 /dev/snd/controlC0: circ 2588 F.... pulseaudio
 /dev/snd/pcmC2D0p: circ 2588 F...m pulseaudio
 /dev/snd/controlC2: circ 2588 F.... pulseaudio
BuildID: 20190618131358
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 21 17:36:55 2019
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2018-11-11 (222 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
IpRoute:
 default via 192.168.3.1 dev enp3s0 proto dhcp metric 100
 169.254.0.0/16 dev enp3s0 scope link metric 1000
 192.168.3.0/24 dev enp3s0 proto kernel scope link src 192.168.3.181 metric 100
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile2PrefSources: prefs.js
Profile2Themes: extensions.sqlite corrupt or missing
Profile3Extensions: extensions.sqlite corrupt or missing
Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile3Locales: extensions.sqlite corrupt or missing
Profile3PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile3PrefSources: prefs.js
Profile3Themes: extensions.sqlite corrupt or missing
Profile4Extensions: extensions.sqlite corrupt or missing
Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile4Locales: extensions.sqlite corrupt or missing
Profile4PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile4PrefSources: prefs.js
Profile4Themes: extensions.sqlite corrupt or missing
Profile5Extensions: extensions.sqlite corrupt or missing
Profile5IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile5Locales: extensions.sqlite corrupt or missing
Profile5PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile5PrefSources: prefs.js
Profile5Themes: extensions.sqlite corrupt or missing
Profile6Extensions: extensions.sqlite corrupt or missing
Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile6Locales: extensions.sqlite corrupt or missing
Profile6PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:1151
Profile6PrefSources: prefs.js
Profile6Themes: extensions.sqlite corrupt or missing
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0KWVT8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/16/2013:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: XPS 8700
dmi.sys.vendor: Dell Inc.