These discussions sometimes turn into heated arguments, with many people claiming that their data supports their view and refutes the views they do not agree with. I am not ignoring the feedback on this bug, I just said that it's hard to draw conclusions from it and that it would be more fruitful to test (I just tested two subjects) than to argue here. The information you are providing is incredibly useful -- thank you -- but it is not enough to decide the issue, just as my experience with my mother and grandmother is not enough.
Perhaps adding a design suggestion (hypothesis) to the bug description before user testing was a misstep. I am sorry that it frustrated you so much, but I am glad that it provoked a discussion. I hope it's a consolation that I do not have the authority to make this decision on my own, and user testing -- which we conduct in London every Tuesday -- will help guard against whatever bias I have.
Ivanka manages the design team and is in charge of user testing, I am sorry that I did not make that clear. Please contact her if you have suggestions for how our user testing could be improved.
These discussions sometimes turn into heated arguments, with many people claiming that their data supports their view and refutes the views they do not agree with. I am not ignoring the feedback on this bug, I just said that it's hard to draw conclusions from it and that it would be more fruitful to test (I just tested two subjects) than to argue here. The information you are providing is incredibly useful -- thank you -- but it is not enough to decide the issue, just as my experience with my mother and grandmother is not enough.
Perhaps adding a design suggestion (hypothesis) to the bug description before user testing was a misstep. I am sorry that it frustrated you so much, but I am glad that it provoked a discussion. I hope it's a consolation that I do not have the authority to make this decision on my own, and user testing -- which we conduct in London every Tuesday -- will help guard against whatever bias I have.
Ivanka manages the design team and is in charge of user testing, I am sorry that I did not make that clear. Please contact her if you have suggestions for how our user testing could be improved.