Comment 7 for bug 1502852

On 18/10/15 02:58, Christopher M. Penalver wrote:
> Rossco, thank you for reporting this and helping make Ubuntu better.
> However, your crash report is missing.
>
> Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
> cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
> sudo ubuntu-bug /var/crash/_my_crash_report.crash
>
> where _my_crash_report.crash is the crash you would like to report. By
> default, this sends the crash to the Ubuntu Error Tracker
> infrastructure, which is different than Launchpad. For more on this,
> please see https://wiki.ubuntu.com/ErrorTracker .
>
> However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
> sudo nano /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> by changing it to:
> # 'problem_types': ['Bug', 'Package'],
>
> Save, close, and file the crash report via:
> sudo ubuntu-bug /var/crash/_my_crash_report.crash
>
> If you do open this report, please feel free to subscribe me to it.
>
> However, I'm closing this report since the process outlined above will
> deal with this issue more efficiently. Also, please do not attach your
> crash report manually to this report and reopen it. Thank you for your
> understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Changed in: libreoffice (Ubuntu)
> Importance: Medium => Undecided
>
> ** Changed in: libreoffice (Ubuntu)
> Status: Incomplete => Invalid
>
Hi Christopher,

I followed your instructions as below:

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

I reproduced the bug, navigated to /var/crash directory, but now their are no files in that directory at all.
So how do I send a crash report now?