Comment 4 for bug 1964554

Hi Thomas;

Thank you very much for getting back to me. So will try to answer your
questions. Some of which may be delayed due to me having to run test.

*- What is the vendor, model, revision of your drive. You may obtain it
from the empty drive by*

xorriso : NOTE : Disc status unsuitable for writing
Drive current: -outdev '/dev/sr0'
Media current: is not recognizable
Media status : is not present
Drive type : vendor 'ASUS' product 'BW-16D1HT' revision '3.10'

*- Do you experience the problem with CD-R or CD-RW media ? If so:*

* - What happens if you use a writable DVD medium instead ?*

* - Does it help to blank the CD medium before using it with Brasero:*
* xorriso -outdev /dev/sr0 -blank as_needed*

Will Run these test shortly and get back to you with the results

*- Do you experience the problem with other GUI programs like K3B or
Xfburn ? - Do you experience the problem with a run of xorriso ?
ISO="...path.to.your.iso.image.file..." xorriso -as cdrecord -v
dev=/dev/sr0 blank=as_needed "$ISO"*

Have not tried K3B or Xfburn. Did try Nero for Linux and had the same
result as I did with Brasero.

Thank you very much for the assistance. Talk shortly.

On Fri, Mar 11, 2022 at 3:10 AM Thomas Schmitt <email address hidden>
wrote:

> Hi,
>
> the error message stems from the burner drive and was forwarded by libburn
> to Brasero. Strangely the code ASC=21 , ASCQ=04 is not specified in in
> the SCSI specs for optical drives (MMC).
> In the overall error code list
> https://www.t10.org/lists/asc-num.htm
> it is listed for other device classes as
> 21h/04h DZ UNALIGNED WRITE COMMAND
>
> I know this error code from
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=998718
> with
> Drive type : vendor 'ASUS' product 'DRW-24D5MT' revision '2.00'
> Brasero crashed at that occasion before it could start to write.
> The indirect reason seems to be a bad READ CD command which Brasero
> emitted on its own (i.e. not via libburn). It brings the firmware of
> two ASUS drives to a state from where it throws that error code.
> (Mine is a BW-16D1HT with firmware 1.01.)
> It happens only with CD media which were written by write type TAO.
>
> So (assuming that the drive has address /dev/sr0):
>
> - What is the vendor, model, revision of your drive.
> You may obtain it from the empty drive by
>
> xorriso -outdev /dev/sr0 -toc | grep 'Drive type'
>
> - Do you experience the problem with CD-R or CD-RW media ?
> If so:
>
> - What happens if you use a writable DVD medium instead ?
>
> - Does it help to blank the CD medium before using it with Brasero:
>
> xorriso -outdev /dev/sr0 -blank as_needed
>
> - Do you experience the problem with other GUI programs like K3B or
> Xfburn ?
>
> - Do you experience the problem with a run of xorriso ?
>
> ISO="...path.to.your.iso.image.file..."
> xorriso -as cdrecord -v dev=/dev/sr0 blank=as_needed "$ISO"
>
>
> Have a nice day :)
>
> Thomas
>
>
> ** Bug watch added: Debian Bug tracker #998718
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=998718
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1964554
>
> Title:
> Brasero does not burn ISO IMAGE. Error message; "SCSI error on
> write(0,16): See MMC specs: Sense Key 5 "Illegal request"
>
> Status in brasero package in Ubuntu:
> New
>
> Bug description:
>
> BraseroLibburn SCSI error condition on command 2Ah WRITE(10): See MMC
> specs: Sense Key 5 "Illegal request", ASC 21 ASCQ 04.
> BraseroLibburn called brasero_job_set_current_action
> BraseroLibburn Libburn reported an error SCSI error on write(0,16): See
> MMC specs: Sense Key 5 "Illegal request", ASC 21 ASCQ 04.
> BraseroLibburn called brasero_job_error
> BraseroLibburn finished with an error
> BraseroLibburn asked to stop because of an error
> error = 1
> message = "SCSI error on write(0,16): See MMC specs: Sense Key 5
> "Illegal request", ASC 21 ASCQ 04."
> BraseroLibburn stopping
> Session error : SCSI error on write(0,16): See MMC specs: Sense Key 5
> "Illegal request", ASC 21 ASCQ 04. (brasero_burn_record brasero-burn.c:2856)
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.27
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2021-01-31 (403 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> Package: brasero 3.12.1-4ubuntu2
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 5.4.0-100.113~18.04.1-generic 5.4.166
> Tags: bionic
> Uname: Linux 5.4.0-100-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
>
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>