Ubuntu
alsa-driver package

  1. Bug #1855584
  2. Activity log

Activity log for bug #1855584

Date Who What changed Old value New value Message
2019-12-08 12:07:58 sgqy bug added bug
2019-12-09 02:24:54 Daniel van Vugt summary pulseaudio: sometimes generate eternal white noise even reboot to Windows OS [Hasee NH50_70_55_58_ED,EDQ] pulseaudio: sometimes generate eternal white noise even reboot to Windows OS
2019-12-09 02:28:11 Daniel van Vugt bug task added alsa-driver (Ubuntu)
2019-12-09 02:28:18 Daniel van Vugt bug task added linux (Ubuntu)
2019-12-09 02:30:18 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2019-12-09 02:57:28 sgqy tags amd64 apport-bug focal amd64 apport-bug apport-collected focal
2019-12-09 02:57:32 sgqy description This problem seems begin from ubuntu 19.04. Sometimes after login, headphone outputs white noise only, speaker does not work. Nothing can play music with the noise. The noise is impossible to stop except POWEROFF the PC. Rebooting cannot stop it, the noise keeps even reboot into Windows OS. In Windows OS, headphone still white noise, after unplugging headphone, the speaker does not work, too. It works fine in Windows OS. If I remove pulseaudio, only use ALSA. It also works stable. (But now... firefox do not support ALSA, chromium-snap do not support ALSA too...) It seems pulseaudio killed the sound card... The problem appears randomly, I do not know how to reproduce. sorry... ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: aya 5434 F.... pulseaudio /dev/snd/controlC0: aya 5434 F.... pulseaudio Date: Sun Dec 8 19:51:02 2019 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/16/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.05RHZX1 dmi.board.asset.tag: Tag 12345 dmi.board.name: NH50_70_55_58_ED,EDQ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NH50_70_55_58_ED,EDQ dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer This problem seems begin from ubuntu 19.04. Sometimes after login, headphone outputs white noise only, speaker does not work. Nothing can play music with the noise. The noise is impossible to stop except POWEROFF the PC. Rebooting cannot stop it, the noise keeps even reboot into Windows OS. In Windows OS, headphone still white noise, after unplugging headphone, the speaker does not work, too. It works fine in Windows OS. If I remove pulseaudio, only use ALSA. It also works stable. (But now... firefox do not support ALSA, chromium-snap do not support ALSA too...) It seems pulseaudio killed the sound card... The problem appears randomly, I do not know how to reproduce. sorry... ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: aya 5434 F.... pulseaudio /dev/snd/controlC0: aya 5434 F.... pulseaudio Date: Sun Dec 8 19:51:02 2019 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/16/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.05RHZX1 dmi.board.asset.tag: Tag 12345 dmi.board.name: NH50_70_55_58_ED,EDQ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NH50_70_55_58_ED,EDQ dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: aya 1796 F.... pulseaudio /dev/snd/controlC1: aya 1796 F.... pulseaudio DistroRelease: Ubuntu 20.04 MachineType: HASEE Computer NH50_70_55_58_ED,EDQ NonfreeKernelModules: nvidia_modeset nvidia Package: pulseaudio 1:13.0-1ubuntu1 PackageArchitecture: amd64 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=deda3529-9822-4f34-9103-f54a6a63d681 ro ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.3.0-24-generic N/A linux-backports-modules-5.3.0-24-generic N/A linux-firmware 1.184 Tags: focal Uname: Linux 5.3.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/16/2018 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.05RHZX1 dmi.board.asset.tag: Tag 12345 dmi.board.name: NH50_70_55_58_ED,EDQ dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NH50_70_55_58_ED,EDQ dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer
2019-12-09 02:57:34 sgqy attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310916/+files/AlsaInfo.txt
2019-12-09 02:57:36 sgqy attachment added CRDA.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310917/+files/CRDA.txt
2019-12-09 02:57:39 sgqy attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310918/+files/CurrentDmesg.txt
2019-12-09 02:57:41 sgqy attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310919/+files/Dependencies.txt
2019-12-09 02:57:43 sgqy attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310920/+files/IwConfig.txt
2019-12-09 02:57:45 sgqy attachment added Lspci.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310921/+files/Lspci.txt
2019-12-09 02:57:48 sgqy attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310922/+files/Lsusb.txt
2019-12-09 02:57:53 sgqy attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310923/+files/ProcCpuinfoMinimal.txt
2019-12-09 02:57:55 sgqy attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310924/+files/ProcEnviron.txt
2019-12-09 02:57:57 sgqy attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310925/+files/ProcInterrupts.txt
2019-12-09 02:58:06 sgqy attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310927/+files/ProcModules.txt
2019-12-09 02:58:08 sgqy attachment added RfKill.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310928/+files/RfKill.txt
2019-12-09 02:58:11 sgqy attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310929/+files/UdevDb.txt
2019-12-09 02:58:13 sgqy attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1855584/+attachment/5310930/+files/WifiSyslog.txt