Comment 41 for bug 1583801

Revision history for this message
L F (luckandfate) wrote : Re: [Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

Same. Except has now progressed to restart not providing workaround.

On 25 July 2018 at 03:18, tom <email address hidden> wrote:

> Confirm 18.04 / 4.15 still happening for me too :*(
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1583801
>
> Title:
> No sound via headphones (headset) when Ubuntu boots with them plugged
> in
>
> Status in PulseAudio:
> Confirmed
> Status in alsa-driver package in Ubuntu:
> Confirmed
> Status in pulseaudio package in Ubuntu:
> Confirmed
>
> Bug description:
> The bug is twofold, first when computer boots if the headset
> (headphones with built-in mic, one audio jack) is plugged in, then
> there is no sound (via headphones or otherwise). If you plug
> headphones out and back in, then it usually works as expected.
>
> The second scenario is the same, except that plugging out and back in
> again doesn't help. In that case, I just restart the laptop, then plug
> them back in again and it works.
>
> In all cases, microphone works.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
> Uname: Linux 4.4.0-22-generic x86_64
> NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
> ApportVersion: 2.20.1-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: crunch 3248 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Thu May 19 22:13:20 2016
> InstallationDate: Installed on 2016-05-07 (12 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: crunch 3248 F.... pulseaudio
> Symptom_Jack: Black Headphone Out, Left
> Symptom_Type: No sound at all
> Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] No
> sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/07/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 01.02.00
> dmi.board.name: 0N7TVV
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:
> pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: XPS 15 9550
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/pulseaudio/+bug/1583801/+subscriptions
>