Comment 8 for bug 246843

(In reply to comment #0)
> Currently all Linux distributions disable our crash reporting. It's widely held
> that there are a lot more users running their distribution's version of Firefox
> than there are running the official Linux Firefox builds. I've heard interest
> expressed from asac (from Ubuntu) and Wolfgang (from openSUSE) in submitting
> crash reports to our Socorro instance. I think this would be a win-win
> situation, as we're not currently getting visibility into the crashes our Linux
> users are actually hitting, and the distros (afaik) don't have the kind of
> aggregate reporting we do.
>
> This is filed as a tracking bug, because there are going to be a few things
> necessary on both sides to make this happen, and each distro that wants to
> participate will have to do a few of the same things.

> 2) Distros will need access to upload symbols for their builds and the system
> libraries they depend on to our symbol store. This shouldn't be that hard, but
> I don't know what the space requirements are going to look like, we'll need to
> coordinate with IT on that. Additionally, distros will have to sort out
> automated upload of symbols for their packages, since our Breakpad setup
> doesn't have on-demand symbol supplying.

Is there any way we need to flag those symbols so you can match the right versions? I guess they should be somehow associated with a build/distro/distro-version id? For instance, our symbols for hardy might be different than those for jaunty. Same for 3.5.2 vs. 3.5.0.

Let's understand that first and I will see how we can upload them automatically.

> 3) Clearly we'll need to sort out the load situation on our Socorro processor,
> since we are currently extremely backlogged, and throwing more reports at it
> isn't a great idea until we have some server-side throttling in place.

You think that ubuntu/distro user base is high enough to make a big difference?