ubuntu-desktop-installer

Bug #2017278
Comment #3

Comment 3 for bug 2017278

Revision history for this message

Timothy Pedersen (tpedersen6) wrote on 2023-04-25: Re: [Bug 2017278] Re: installation of third party codecs enabled in UI although subiquity goes for offline install

Thanks. I wasn't sure as I saw that it went through a no-reply@ email.
I'll see how it performs and if need be reinstall it. I have 2 systems that have installation errors and won't allow me to update them so I'm just wiping them and reinstalling. One of the systems has been hanging on since 16.04. I'm hoping this system install will work smoothly and upgrade normally.
I appreciate your help.

Tim

> On 04/25/2023 1:32 PM Olivier Gayot <email address hidden> wrote:
>
>
> Hello Timothy,
>
> I did see your comment and replied to it :)
>
>
> > Hello Timothy,
> >
> > I think it's safe to use this install. You will need to manually install the ubuntu-restricted-addons package if you want the third-party codecs to be installed. You can install the package using the following command, for instance:
> > $ apt install ubuntu-restricted-addons
> >
> > If you would like to redo the installation though, you should be able to work around the issue by either:
> > * connecting to your network / Wi-Fi _before_ reaching the screen that shows the `Download and install support for additional media formats` checkbox.
> > * leave the checkbox unchecked and install the package manually after the installation.
> >
> > Hope this helps!
> > Olivier
>
> Thanks,
> Olivier
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (2017683).
> https://bugs.launchpad.net/bugs/2017278
>
> Title:
> installation of third party codecs enabled in UI although subiquity
> goes for offline install
>
> Status in subiquity:
> New
> Status in ubuntu-desktop-installer:
> New
>
> Bug description:
> We have had multiple private reports of failed installation with the
> following error:
>
> [[...], system-install', '-t', '/target', '--download-only', '--',
> 'ubuntu-restricted-addons']' returned non-zero exit status 100.
>
> Based on the logs files gathered, this seems to happen if:
> * the installation of third-party codes is enabled
> * subiquity decided to go for an offline install (i.e., no default route was present when the network model got configured).
>
> This is an inconsistency between the desktop installer and subiquity
> that we need to address.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subiquity/+bug/2017278/+subscriptions

Thanks.  I wasn't sure as I saw that it went through a no-reply@ email.
I'll see how it performs and if need be reinstall it.  I have 2 systems that have installation errors and won't allow me to update them so I'm just wiping them and reinstalling. One of the systems has been hanging on since 16.04.  I'm hoping this system install will work smoothly and upgrade normally.
I appreciate your help.

Tim

> On 04/25/2023 1:32 PM Olivier Gayot <2017278@bugs.launchpad.net> wrote:
> 
>  
> Hello Timothy,
> 
> I did see your comment and replied to it :)
> 
> 
> > Hello Timothy,
> > 
> > I think it's safe to use this install. You will need to manually install the ubuntu-restricted-addons package if you want the third-party codecs to be installed. You can install the package using the following command, for instance:
> > $ apt install ubuntu-restricted-addons
> >
> > If you would like to redo the installation though, you should be able to work around the issue by either:
> > * connecting to your network / Wi-Fi _before_ reaching the screen that shows the `Download and install support for additional media formats` checkbox.
> > * leave the checkbox unchecked and install the package manually after the installation.
> >
> > Hope this helps!
> > Olivier
> 
> Thanks,
> Olivier
> 
> -- 
> You received this bug notification because you are subscribed to a
> duplicate bug report (2017683).
> https://bugs.launchpad.net/bugs/2017278
> 
> Title:
>   installation of third party codecs enabled in UI although subiquity
>   goes for offline install
> 
> Status in subiquity:
>   New
> Status in ubuntu-desktop-installer:
>   New
> 
> Bug description:
>   We have had multiple private reports of failed installation with the
>   following error:
> 
>   [[...], system-install', '-t', '/target', '--download-only', '--',
>   'ubuntu-restricted-addons']' returned non-zero exit status 100.
> 
>   Based on the logs files gathered, this seems to happen if:
>   * the installation of third-party codes is enabled
>   * subiquity decided to go for an offline install (i.e., no default route was present when the network model got configured).
> 
>   This is an inconsistency between the desktop installer and subiquity
>   that we need to address.
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subiquity/+bug/2017278/+subscriptions