Comment 3 for bug 2016444

Hi Oliver,

I did test with the legacy installer on Hyper-V, as you suggested, and the same issue occurs. That being, after the install completes and the system reboots, the logon screen froze (no mouse, couldn't click on username). I rebooted again and did get the mouse to be active on the logon screen and the system froze when changing to the home page (draws background and background for dash and stops there with no mouse or keyboard). I used the 'nomodeset' and was able to use the system. IMHO, with this testing it appears that the installer is functioning properly, and that the issue is somewhere in the startup of the user session.

Per your suggestion, I have collected the 3 directories into a tar file and attached them to the bug (though the bug system).

Thanks,
...Kern

On 4/17/23 00:04, Olivier Gayot wrote:
> Hi Kern,
>
> You are right, I suggested 'nomodeset' as a workaround ; more than as a
> real fix.
>
> I don't think there is anything that we can fix purely in subiquity (at
> least for now). So, I will mark incomplete and add 'ubuntu-desktop-
> installer'. Maybe they will have more suggestions.
>
> One thing worth checking is whether doing a 23.04 install on hyper-v
> using the old installer leads to the same freezes after login.
>
> We have daily builds available at:
>
> https://cdimage.ubuntu.com/daily-legacy/current/
>
> Thanks,
> Olivier
>
> ** Changed in: subiquity
> Status: New => Incomplete
>