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@Scarlett: your wording suggests that only when frustration turn into harassment we would have an issue. But these are two different behaviours that we do no tolerate:
* frustration turning into attacks, and
* harassment in any form, colour, or shape.
Although the path frustration -> attack -> harassment is clear, harassment can happen independently from frustration.
What about:
"Disagreement is no excuse for poor manners. We work together to resolve conflict, assume good intentions and do our best to act in an empathic fashion. We don't allow frustration to turn into a personal attack. *Similarly, harassment, in any form, is not tolerated.* A community where people feel uncomfortable or threatened is not a productive one.