Comment 0 for bug 2026471

the installer crashed while typing the username and password

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.26.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.481
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Fri Jul 7 12:37:42 2023
DesktopInstallerRev: 1120
ExecutablePath: /snap/ubuntu-desktop-installer/1120/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1120/usr/bin/python3.10
LiveMediaBuild: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230705)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 480M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: innotek GmbH VirtualBox
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1120/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1120/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.4, python3-minimal, 3.11.4-1
PythonDetails: N/A
SnapChannel:

SnapRevision: 1120
SnapUpdated: False
SnapVersion: 0+git.96eeabe3
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:sku:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH