Comment 6 for bug 891586

for future reference IRC log:

(09:08:04) Michael Nagel: hi DemoFreak
(09:08:37) robert_ancell: DemoFreak, welcome
(09:08:43) Michael Nagel: i suggest you (DemoFreak) mention your topic now
(09:09:19) DemoFreak: ok, i think it's shorter if i post the url ;)
(09:09:22) DemoFreak: https://bugs.launchpad.net/simple-scan/+bug/891586/comments/3
(09:09:41) DemoFreak: i'd like to know how i could help to solve this issue
(09:10:22) DemoFreak: i'm no coder, but an rather experienced linux user
(09:10:32) robert_ancell: DemoFreak, great! The first thing to do is look at the log in ~/.cache/simple-scan - this will tell you all the information that simple-scan got from the scanner
(09:10:51) DemoFreak: so my help would be limited to tests and log-generating ;)
(09:11:04) DemoFreak: ok
(09:11:23) DemoFreak: shall i attach that to this bug?
(09:12:12) robert_ancell: yes please
(09:13:05) robert_ancell: Simple Scan does it's best to match the resolution chosen by the user, but I'm wondering if your scanner is confusing it
(09:13:52) DemoFreak: formerly i own an hp5370c, there was no problem at all (i think)
(09:14:25) robert_ancell: Note that simple-scan --debug is broken (due to a change in glib) so I need to fix it. But it is the same content as in ~/.cache
(09:14:57) robert_ancell: DemoFreak, are you able to get the log now, then we can have a quick look at it
(09:14:57) DemoFreak: the canon sane backend is rather new, maybe it's a combo out of this quite untested backend and simple-scan
(09:15:02) DemoFreak: mom
(09:15:19) DemoFreak: i have a ~500kb log there
(09:15:36) robert_ancell: it's a quite detailed log :)
(09:15:47) DemoFreak: shall i generate a new log, or will you read through 500kb? ;)
(09:16:01) DemoFreak: ok, will attach now
(09:17:55) DemoFreak: robert_ancell: https://bugs.launchpad.net/simple-scan/+bug/891586/comments/4
(09:20:12) robert_ancell: DemoFreak, thanks. So the log says your scanner claims to do 75, 150, 300, 600, 1200, 2400, 4800 resolutions
(09:20:26) DemoFreak: yes
(09:20:45) DemoFreak: i tried 300, 600 and 1200
(09:21:37) robert_ancell: I'll have to have another look later, but the log looks ok for now
(09:22:25) Michael Nagel: hmmm :( let's postpone this
(09:22:26) DemoFreak: maybe i'm AFK later, but i'll read the backlog
(09:46:43) DemoFreak: sorry for disturbing again ;-): i've generated 3 single logs with different resolution scans for better comparison. shall i upload the tarball as attachment to the bug?
(09:46:50) robert_ancell: DemoFreak, yes please
(09:47:05) DemoFreak: ok. i'm out for now. cya ;)