Comment 16 for bug 910964

As reported on the Shotwell mailing list: http://lists.yorba.org/pipermail/shotwell/2013-January/004494.html

It looks like Rhythmbox and/or libmtp was interfering with accessing the user's device because it was detected as MTP rather than PTP. The user killed the Rhythmbox process and the camera began working with Shotwell.

For the original reporter (and anyone else with this issue), please try reproducing this problem again. Then look at the end of this file:

$ tail -30 ~/.xsession-errors